IT Support Engineer

Provide technical leadership to the Field Service Delivery team in new testcell solutions introduction and stabalisation, manage and lead technical escalations, being the bridge between the BU and the Customer team in terms of testcell knowledge/solution transfer and feedback, responsible for knowledge retention. - Leads new testcell solution introduction...

Job Summary Provide technical leadership to the Field Service Delivery team in new products and new solutions introduction and stabilization, manage and lead technical escalations, being the bridge between the BU and the Customer team in terms of knowledge/solution transfer and feedback, responsible for knowledge retention Job responsibilities - Leads new...

**Responsibilities**: - Log all the incidents and issues reported by ams-Osram users. - Execute tasks base on SOP and IT engineers instructions. - Perform the duty following a work routine of 4days work/3days rest; 3days work/4days rest, 12 hours shift pattern. **Requirements**: - Min Diploma in Information Technology - Min 1 year experience in...

**Working timing - 12hours. 7:30am -7:30pm / 7:30pm - 7:30am (Shift Pattern - 3-4-4-3)** **Responsibilities**: - Log all the incidents and issues reported by ams-Osram users. - Execute tasks base on SOP and IT engineers instructions. - Perform the duty following a work routine of 4days work/3days rest; 3days work/4days rest, 12 hours shift...

**Responsibilities: - ** **Technical Support & Engineering** - Serve as the primary technical point of contact for customers, addressing inquiries and resolving issues related to our laser and automation machines. - Provide effective on-site technical support, be stationed on-site for project verification, actively provide feedback on problems encountered...

3 years exp **Roles & Responsibilities** **Responsibilities**: - System troubleshooting and meeting with operation - Support project team for project commissioning, testing and training - Provide User Acceptance Testing (UAT) - Manual preparation of all system provided by the company to the customers - Prepare for training at the customers’ sites -...

Responsibilities - Working closely with Sales Department - Liaising with stakeholders to understand in-depth technical requirements of the projects - Preparing quotations and providing technical support to customers - Preparing system schematics and diagrams for tender submissions Skills And Knowledge - Electrical/ electronic engineering - Microsoft...

**Responsibilities** - Working closely with Sales Department - Liaising with stakeholders to understand in-depth technical requirements of the projects - Preparing quotations and providing technical support to customers - Preparing system schematics and diagrams for tender submissions **Skills And Knowledge** - Electrical/ electronic engineering - Microsoft...

Perform troubleshooting for client platform related problems. - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. - Perform service request related to client platforms. - Monitor the agreed service level, document & maintain the configuration of...

**Responsibilities** - Working closely with Sales Department - Liaising with stakeholders to understand in-depth technical requirements of the projects - Preparing quotations and providing technical support to customers - Preparing system schematics and diagrams for tender submissions **Skills And Knowledge** - Electrical/ electronic engineering - Microsoft...