Current jobs related to Sr. Rep, Cs-sea&anz, Gsc Solids, Roa - Singapore - SABIC - Saudi Basic Industries Corp.

  • Analyst, Logistics, Sea

    6 days ago

    Singapore SABIC - Saudi Basic Industries Corp. Full time

    JOB TITLE**: ANALYST, LOGISTICS, SEA & ANZ, GSC SOLIDS, ROA** ORG UNIT NAME**:PETROCHEMICALS** LOCATION**:SINGAPORE** **JOB PURPOSE** - Responsible for the Logistics and monitoring of related shipments from various supply source to the respective transshipment Hub and warehouses, as well as the monitoring of its associated custom declarations by the...

  • Manager, Cs, Gsc-liquids, Roa

    2 weeks ago

    Singapore SABIC - Saudi Basic Industries Corp. Full time

    JOB TITLE**: MANAGER, CUSTOMER SERVICE, GSC LIQUIDS, ROA** ORG UNIT NAME**:PETROCHEMICALS** LOCATION**:SINGAPORE** **JOB PURPOSE** - Direct, coach, train, and motivate assigned customer service team. Ensure development plans are defined and individuals are assigned to appropriate roles. - Provide strong leadership in the training and development of...

  • Sr. Planner, Prefchem Pp, Pol. Sc, Roa

    2 days ago

    Singapore SABIC - Saudi Basic Industries Corp. Full time

    **JOB Title**: Sr. Planner, Affiliate PE - GSC Solids, Rest of Asia (ROA) **LOCATION (CITY/COUNTRY)**: Singapore **HIRING MANAGER**: Manager SC Planning PP, GSC Solids, ROA **JOB PURPOSE**: The Affiliate Supply Chain Planner - is accountable for the supply chain planning and coordination within own Assets of ROA affiliates. A total of 832 thousand metric...

  • Sr. Analyst, Roa Sc Procurement

    6 days ago

    Singapore SABIC - Saudi Basic Industries Corp. Full time

    JOB TITLE**: SR. ANALYST, ROA SC PROCUREMENT** LOCATION**:SINGAPORE** HIRING MANAGER**:SR. MANAGER, ROA SC PROCUREMENT** **JOB PURPOSE** Is responsible for the Regional Procurement of all Logistics Services (Land, Marine, Storage, Survey, Import/Export Agent, etc) requirements for Liquid, Agri-Nutrients, Gases. His/her responsibilities include: -...

  • Apac Amp Inventory Data Analyst

    6 days ago

    Singapore PFIZER ASIA MANUFACTURING PTE. LTD. Full time

    Responsible for leading AMP APAC initiatives to optimize FG planning and inventories and prevent obsolescence and slow-moving inventory in APAC. Working very closely with the AMP Team Leads and AMP planners the role is responsible for setting up a process enabling, Markets, AMP APAC, and GSC Regional Team to identify and proactively address early network...

  • Specialist, Site Communications, Sea/anz/jp/kr

    4 days ago

    Singapore SABIC - Saudi Basic Industries Corp. Full time

    JOB TITLE**: SPECIALIST, SITE COMMUNICATIONS, SEA/ANZ/JP/KR** ORG UNIT NAME**:CORPORATE AFFAIRS** LOCATION**:SINGAPORE** This role serves as Site Communications for 9 countries (primarily but not limited to Singapore, Malaysia, Thailand, Vietnam, Indonesia, Australia, New Zealand, Japan & Korea) to drive the implementation of internal and external...

  • Sr. Business Manager, Pp Roa

    1 week ago

    Singapore SABIC - Saudi Basic Industries Corp. Full time

    JOB TITLE**: SR. BUSINESS MANAGER, PP ROA** ORG UNIT NAME**:PETROCHEMICALS** LOCATION**:SINGAPORE** **JOB PURPOSE** Working closely with PP ROA Leader in creating and executing the strategic plan for ROA PP in short & long term on markets, products and to execute it with objectives growing the market and maximizing the profitability for one of PP assets...

  • Manager Credit Risk Fig

    1 week ago

    Singapore ANZ Full time

    **About the role** At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the sustainability and financial wellbeing of our customers - whether they're buying a home, building a business or saving for things big or small The Manager, FIG Credit Asia is critical to making this happen and will be...

  • Customer Service Rep

    2 days ago

    Singapore GMP Group Full time

    **Job Scope**: - Accountable for daily Order-to-Cash Management activities to achieve business plan targets, customer satisfaction, to reduce costs, to provide improvement plans for shipment delays, to supervise processing customer related payments, maintaining relationships with customers and various business partners. Drive improvement of business...

  • Regional Supply Chain Manager

    2 days ago

    Singapore KINGSFORCE MANAGEMENT SERVICES PTE LTD Full time

    **Our Client**:Top 500 manufacture, technology and engineering solutions for industrial, commercial, and residential markets. **About the job**: - Develop and implement supply chain strategies to meet GSC objectives:Lead and manage the GSC team in ROA Strategic alignment within AP GSC and Global GSC Understand and support the needs and objectives of...

Sr. Rep, Cs-sea&anz, Gsc Solids, Roa

3 weeks ago

Singapore SABIC - Saudi Basic Industries Corp. Full time

JOB TITLE**:SR. REPRESENTATIVE, CUSTOMER SERVICE - SEA & ANZ, GSC SOLIDS, ROA**

ORG UNIT NAME**:PETROCHEMICALS**

LOCATION**:SINGAPORE MILLENIA TOWER**

**JOB PURPOSE**
- Lead the process of order management and order fulfillment, selection of contracted service providers within the agreed allocation, transporter nomination, shipment monitoring to avoid delays, root cause investigation of delays and provide improvement plans, supervise processing customer related payments; maintaining relationships with related parties (customers, banking, liners and other service providers and etc). Responsible for order fulfilment and data accuracy and process lead-time effectiveness.
- Assist CS manager to support Customer service operation with accuracy of Order Processing and Order Fulfillment activities to achieve business plan targets, customer satisfaction and to reduce costs by enabling first-time-right orders.
- Ensure targets (KPI’s) are met by accurate and timely planning and reporting, on time shipments, monitor credit issues, monitor on time payments, timely investigation, closure of quality notifications, customer satisfaction and NPS index
- Ensure correct and accurate customer master data.
- Fulfill his/her tasks to support the overall SABIC and SBU strategy and fulfill given targets, act according to SABICs values and mission and SHERC targets, promote SABICs brand and brand promise.
- Support CS manager to development and management of global and Rest of ASIA (ROA) customer service projects, simplify and standardize customer service operation process and enhance governance process.

**Responsibilities**:

- Accountable for daily Order-to-Cash Management activities to achieve business plan targets, customer satisfaction, to reduce costs, to provide improvement plans for shipment delays, to supervise processing customer related payments; maintaining relationships with customers and various business partners. Drive improvement of business solutions and order processing efficiency. Accountable for continuous improvement of customer service processes, procedures and policies. Responsible for data accuracy and process efficiencies. To support her Manager for all Order-to-Cash required works.
- Accountable for monitoring and driving for KPI excellence
- Support CS manager on day-to day operational issues independently and team coaching. Assist CS manager to provide coaching to peers and manage back up plan. Periodically review and maintain CS SOP, and monitoring operational governance. Support CS manager on data analytics & reporting
- Responsible for Order-to-Cash Management related continuous improvements (eg. cycle time, master data ), process transformation ( bigger scope, not limited to respective region). Support CS manager to development and management of global and Rest of ASIA (ROA) customer service projects, simplify and standardize customer service operation process
- Responsible to support the overall SABIC and SBU strategy and fulfill given targets, act according to SABICs values, mission and targets, promote SABICs brand and brand promise.

**EDUCATION/EXPERIENCE REQUIREMENTS**
- Bachelor’s degree in Operations Management, Supply Chain Management or Logistics or Business Administrative.
- Minimum 5 years’ experience in customer service, order fulfillment, logistics operation; strong analytical skill with experience in similar functions.

**ABOUT SABIC**

SABIC is a global diversified chemicals company, headquartered in Riyadh, Saudi Arabia. SABIC manufactures on a global scale in the Americas, Europe, Middle East and Asia Pacific, making distinctly different kinds of products: chemicals, commodity and high performance plastics, agri-nutrients and metals.

SABIC has more than 33,000 employees worldwide and operates in around 50 countries. Fostering innovation and a spirit of ingenuity, SABIC has 12,540 global patent filings, and has significant research resources with innovation hubs in five key geographies - USA, Europe, Middle East, South Asia and North Asia.

**Equal Opportunity Employer (EOE) Statement