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IT & Av Support Engineer Singapore

2 weeks ago


Singapore systemsGo Full time

**Position: IT & AV Support Technician**
**Location: Marina Bay Financial Centre**

**Responsibilities (but not limited)**:

- Provide desktop support at client’s office
- Provide helpdesk and remote support for IT and AV equipment
- Complete project tasks as instructed by the client
- Occasional after-hours work with appropriate compensation

**Requirements**:

- Pro-active, customer focused, and comfortable dealing with end users directly
- Able to describe issues clearly to end users and client management, and report on results effectively
- 3+ years experience in IT helpdesk role or technical support role
- Comfortable working in a team
- Microsoft MCP certification preferred
- Experience with Microsoft365, Windows10 upgrade, IP phones, Sharepoint, etc
- Experience with AV systems and providing meeting support
- Experience with helpdesk ticketing systems
- Diploma/Degree in Computer Science/Information Technology is preferred but not essential

**Computer Skills**:

- Client system Microsoft certification
- Windows 7/8/10 MCP/MCITP, MCTS/MCDST, MCSA/MCSE highly desirable
- Office 365 environment
- VC support experience on Cisco WebEx / Zooms Polycom etc
- Windows Server experience
- Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
- Networking experience (checkpoint firewall and HP switches is a plus)
- VDI

About systemsGo
systemsGo is an established and respected IT Consulting, IT Services and IT Project Management company headquartered in Tokyo. Founded in 1998, is recognized for consistent high quality IT solutions combining local awareness with the ability to communicate with IT HQ abroad and implement global IT standards in a local context. We mainly work with multi-national companies as their preferred technology and IT project management partner to help them establish and/or expand their business operations across the Asia Pacific region.
In addition to the Tokyo headquarter, we have offices in Osaka, Hong Kong, Singapore, Shanghai, Beijing, Taipei, Delhi and Sydney, and delivery capabilities in other key Asia cities such as Seoul, Kuala Lumpur, Hyderabad, Macau, Bangkok and Melbourne. Whilst your role will be based in one location, your client base will reach across the entire Asia Pacific region.