Global Real Estate

**JOB DESCRIPTION**
Join JPMorgan Chase's dynamic and fast-paced environment as Regional Operations Manager.

As a Regional Operations Manager - Vice President within Global Real Estate, you provide property management operational analytics and program support, manage the vendor management program, resiliency and records management program administration. In this role, you are expected to be the coordination point and program manager for global systems and tools roll-out. You will be reporting to the APAC Region GRE Head.

**Job responsibilities**:

- Centralized administration for policies, procedures and standards and other regional program documentations
- Governance program management and analytics across key property management initiatives and engagements
- performance metrics and analysis, compliance to agreed KPIs, SLAs and global/regional reporting
- Property management run projects program management (non D&C managed projects)
- Manage the GRE records management policy in close coordination with location leads and provide guidance as needed with support from compliance and control functions
- Manage the VMO function for property management and D&C vendors to ensure a rationalized vendor list and a streamlined process in line with policy
- Prepare regular reporting and analytics for key property management and D&C vendors to ensure compliance with key contract deliverables
- Manage the TPO and TPI function
- Administration of resiliency program, ensuring a consistent template, periodic review and monitoring. Support the development of resiliency plans by the location and functional leads
- Coordination point with regional LOB resiliency head
- Work with the regional management to develop an effective operational and administration platform across the regional functions
- Central coordination point for systems roll-out of global systems with focus on non-property management and D&C systems
- Administration of training requirements in coordination with regional leadership, HR and global operations team
- Management of global operations reporting, rationalization of reporting requirements

**Required qualifications, capabilities, and skills**:

- Bachelor’s degree in business, or real estate, engineering related fields
- 10 years experience working in real estate related functions in multinational companies on the corporate or service sector
- Effective management, communication, collaboration, program management and analytics skills
- Proactive and driven

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.