
Tour Operations Administrator
7 days ago
**Roles and Responsibilities**
- Provide administrative support in the management and operation of tours, regular programming and museum related events
- Liaise with clients to understand enquiries and requirements
- Co-ordinate with attractions and external vendors in planning of tour itineraries
- Work closely with senior management to improve tour and event management processes and SOPs
- Develop content for and manage marketing collaterals, e.g. brochures, flyers, website, social media platforms, etc.
- Regular statistical analysis: Collect, analyse and summarise market / visitorship data and trends
- Undertake other essential administrative duties, providing assistance to other internal departments, e.g. training support, staff welfare, and other necessary essential work
**Requirements**:
- Possess at least GCE 'A' Levels / Diploma in Tourism, or related fields
- Work experience in a similar field will be an advantage
- Good working knowledge of MS Word, Excel, PowerPoint, and Zoom
- Good communication skills (spoken & written), a team player, and willing to learn
- Responsible and able to work independently with minimum supervision
- Service-oriented with a pleasant personality
- Must be able to work weekends and public holidays when needed
- Able to commit to a minimum of 2 years
**Long-term Future**
- We provide ample opportunities for career advancement within our group of companies
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