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Junior Customer Support Executive

3 weeks ago

Downtown Core, Singapore YTG Full time

We are seeking a **Junior Customer Support Executive** to assist clients with their enquiries and ensure a smooth service experience. This role is well-suited for someone who enjoys helping people and solving problems.

**Responsibilities**
- Provide clear information about services and processes
- Record and track issues to ensure timely follow-up
- Work with internal teams to resolve customer concerns
- Maintain a polite and professional manner in all interactions

**Requirements**:

- Diploma/Degree in Business, Marketing or related field
- Strong communication and problem-solving skills
- Friendly, patient, and approachable
- Organised and able to manage multiple tasks
- Prior customer service experience is an advantage, but not necessary

**Benefits**
- Training and on-the-job support provided
- Opportunities for career progression
- Positive and collaborative team environment

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: $3,000.00 - $3,500.00 per month

Work Location: In person