Shipping Executive
1 week ago
**Job description
- Manage communication with carriers / airlines / appointed vendors / agents / haulers
- Control / co-ordinate entire logistics flow
- Build enduring business working relationships with internal / external colleagues
- Proactive monitoring of all cargo movement
- Map out flight / vessel / trucking planning / routing & operating procedures for business projects
- Address to all relevant shipping escalation / matters / service failures
- Support internal colleague with valuable shipping guidance / solutions
- Maintain high level of stability / seamless process flow
**Responsibilities**:
- Internal Customer service excellence
- Responsiveness to a minimum of FIDI standard guidelines.
- To work closely with the move managers, sales & operations teams.
- Preparation of supporting documents prior to packing/loading dates.
- To maintain & update all data in Moveware for files at all times.
- Precise communication to update colleagues in the group of the shipment arrival dates.
- Provide all shipping documents for forwarders/carriers prior the arrival of vessel
- Monitor vessel/voyage close timely and accurately and keep move managers updated.
- Co-ordinate with haulers and warehouse for container truck in/out arrangements.
- To follow up with warehouse and move managers to ensure declare correct cargo volume on all shipping documents.
**Other General Responsibilities**:
- To maintain high standards of personal presentation and ensure personal working area is kept clean and tidy at all times
- To observe strict code of confidentiality in relation to information obtained during the course of your duties
- To strictly adhere to the Company code of conduct policy.
- To seek at all times ways or means to further enhance the organization’s image and reputation, through improvements of presentation and customer service
- To enhance the image of the company
- Other office duties as required
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