Refill Analyst

**Refill Analyst**
**Department : Service Parts Operations & Logistics (BP93000)**

**Refill Analyst**

**Role**
Planning service market parts distribution from Central Distribution Centers (in Japan & Singapore) to Regional Distribution Centres(Dubai, South Africa) and Support Distribution Center(Thailand), with the purpose to ensure the right customer service balanced with inventory and cost levels, and to perform thorough root cause analysis when deviations.

**Key Responsibilities**
- Analyze demand and place orders to replenish service market parts in Regional & Support Distribution Centers, based on the demand trend in the market.
- Place orders daily if necessary to stock up extra parts in Regional & Support Distribution Centers.
- The jobs performed above are to ensure the delivery of high availability in service market parts while avoiding building up high inventory level which will affect the cost of capital tied up in stock.
- Drive the balance in the development of main KPI (availability, turnover rate).
- Perform analysis and create report and follow up on KPI performance, and to present the result of analysis clearly.
- Take immediate corrective actions when diverging from KPI targets.
- Perform other related operations i.e. rebalancing, and initial stock preparation.

**Key performance indicators**
- Regional & Support Distribution Centers Performance (Parts Availability, Capital Tied Up, Cost)
- Feedback from market companies, customers and importers / dealers

**Main competence requirements**
- Good knowledge in logistics and stock management both practical and theoretical
- Analytical and have holistic view on end to end supply chain and logístical set up
- Demonstrable database management and inventory management experience
- Good understanding of dealer operation and retail processes
- Excellent communication and presentation skills
- Coaching and pedagogical skills
- Solid analytical and problem-solving skills
- Strong cross-functional Team player
- Able to take own initiative and have a drive forward simultaneously
- Business level in English communication
- Have minimum 5 years of work experience

**About UD Trucks**

Part of the Isuzu group, UD Trucks is a global leading international commercial vehicle solutions provider headquartered in Japan. At UD Trucks, we are defining the next generation of smart logistics solutions through advanced innovations in automation, electro mobility and connectivity. UD Trucks develops, manufactures and sells a wide range of heavy, medium and light-duty trucks, operating in more than 60 countries across all continents. Our trucks and people go the extra mile for our customers and business partners, day in and day out.

We are an 8,000+ strong team of colleagues with 40 nationalities who bring diversity and passion in delivering our products and services. We trust each other, work collaboratively and embrace change. At UD Trucks, our purpose is Better Life - to make life better for people and the planet. We have developed a culture that promotes:
**Diverse and friendly culture** - Strong culture of diversity and inclusion, organizing annual events, daily activities and open communication platforms including various internal voluntary networks.
**Empowered growth** - Global exposure and growth opportunities across functions and countries through internal mobility system and self-driven career opportunities, building a learning organization by enabling self-managed learning supported by the UD Academy.
**Flexibility with trust **- We continue to fully support both remote working (where and when applicable) and flexible working hours, we actively encourage our colleagues to maintain a good work/life balance. You will have the autonomy and flexibility to split your working time between both our wonderful, modern and equipped HQ and remotely.

Be part of our journey to create Better Life for society, for our customers and for yourself. UD Trucks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our colleagues.