Customer Service Ambassador

5 days ago


Central Singapore Sime Darby Full time

Company:
Sime Darby Services Pte Ltd

**Job Description**:

- Allocate and assign customer’s vehicle rental reservations.
- Counter car rental service deliverance (check-in, check-out, delivery, collection and changeover)
- Provide 1st level of customer handlings on feedback and complaints
- Proper administration of Rental Agreements, Short-term Contracts and Tax Invoices
- Reconciliation of Check-In List and rental charges
- Administer online bookings, cashcard, traffic offences, etc.
- Assist and execute any ad-hoc projects and assignments by direct reports and line managers
- Recovery of debtors list
- Mailings of Tax Invoices
- Assist with outbound rentals by customers and coordinates with HAP on the bookings.
- Assist with car washing and petrol top up in emergency cases

**Requirements**:

- Minimum 1 year customer service experience (front-face)
- Minimum "N' or "O" Level
- Class 3 license required
- Basic Computer Literacy


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