Centre Executive

2 weeks ago


Singapore ICR PTE. LTD. Full time

**Responsibilities**:

- Conduct administrative and operational tasks of the Centre
- Provide quality customer service through understanding of customers’ queries and needs
- Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
- Reporting of student enrolment, assessments and withdrawal to HQ
- Ensure student management system is updated on a timely basis for all student movements
- Assist customers on payment related matters and actively monitor/chase for outstanding payments
- Manage the petty cash float kept in the Centre
- Safeguard the safety and welfare of our students
- Ensure the cleanliness of the Centre is well maintained and meets the safe management requirements for Covid-19
- Ensure that student resources, stationery and merchandise are well stocked in the Centre
- Any other ad hoc duties

**Experience and qualifications**:

- GCE ʻNʼ/'O' Level / NITEC or equivalent
- Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
- Proficiency in Microsoft Office and knowledge of ERP software
- Preferably Junior Executives specializing in Customer Service or equivalent.
- Full-Time position(s) available
- All nationality are welcome

Company Benefits:

- Medical and dental benefits
- Birthday leave
- Incentive program
- Staff discount for I Can Read lessons

**Working hours**:

- Wednesday to Friday from 1pm to 9pm
- Saturday and Sunday from 9am to 6.30pm


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