Program Manager

2 weeks ago

Singapore RIDIK PTE. LTD. Full time

Proven delivery management experience with experience managing large programs / multiple large-scale projects for large clients with complex and heterogeneous technology landscape, covering the full SDLC. With experience focusing on Singapore government sector.
- Strong experience in delivering projects using Agile Scrum/ Agile Safe methodologies.
- Experienced in Digital transformation journeys of the customer in technology areas including Data, Digital Engineering and Cloud.
- Strong understanding of Singapore Government delivery, include contracting, government platforms (GCC, GDC, GPC, SingPass etc) is an advantage
- Bachelor's degree in an IT related discipline. Requisite Certification.
- Ability to identify and drive issues to a quick resolution while balancing the needs of the business, the customer and the team;
- Proven record in team and organizational leadership skills working with senior management and individual contributors; extensive experience managing and mentoring collaborative cross-functional teams; ability to provide leadership and direction to project/ project(s) teams and the organization to ensure successful execution; consummate team player with a positive, flexible and creative approach.
- Demonstrate strong understanding of business, strategic direction, organizational structure and overall business goals in order to define and validate complete program requirements with business sponsors.
- Able to speak clearly and persuasively in positive or negative situations and write clearly and effectively at a high level; excellent ability to communicate program vision and collaboratively align diverse organizations; must have strong presentation and group facilitation skills.
- Strong experience and understanding of upsell/ cross sell to grow footprint in the designated account(s).
- Strong understanding of technology trends and usage in business areas.
- Have prior experience supporting presales related activities
- Strong client relationship and senior stakeholder management skill
- Accountable to senior management in providing regular program / project(s) updates
- Has authority to make program/ project(s) related decisions
- Experience managing project manager(s), solution architects, Leads as direct reports
- Strong conflict management skill
- People Interactions within own team or department at leadership / strategic level.
- Strong leadership with user/customer up to and including senior-level management.
- Contact with peers, commercial, service line leaders & support teams in the organization at regional/ global level.
- Schedule Adherence
- Cost of Delivery / Margin
- Delivery Performance
- Client Satisfaction
- Employee Engagement & Retention

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