Operations Admin Executive for Sterra

8 hours ago


Singapore .ZERO Pte Ltd Full time

For this role, you will be joining our team Sterra, one of the leading Home Appliances brands in Singapore,

**Our Vision**: To improve the lives of everyone by having a Sterra product in every home.

**Our Mission**: To create high-quality, functional, sleek, and mínimalistic home products at revolutionary prices, and become every home’s partners.

**Responsibilities & Duties**:

- Provide assistance to the Operations Manager.
- Manage the scheduling of customers orders on a timely manner.
- Manage customers' after sales enquiries and provide the best customer experience.
- Liaise with 3PL Warehouses for storage and deliveries.
- Liaise with 3PL couriers logistic partners and in-house technician team to deliver customer orders in a timely manner.
- Perform admin duties, filing, data entry, record keeping.
- Keeping track of inventory records and manage inventory inbound and outbound to make sure inventory accuracy.
- Work closely with the customer service department to provide the best customer experience for customers.
- Finding creative solutions to solve day to day operations challenge and to crush obstacles.
- Any other ad-hoc tasks or projects.

**Qualifications and skills required**:

- Diploma / Degree Holder in Supply Chain Management or equivalent
- Hands on and great sense of job ownership
- Customer oriented, and positive work attitude.
- Motivated and willing to learn
- Team player with great adaptability
- Able to work under pressure to meet deadlines
- Flexible and adapt to work in an exciting start up environment
- Basic command of English **and Chinese**:

- Experience working in e-commerce will be a plus
- 3 years experience in order scheduling and meeting customer orders and using order management systems.

Working schedule:
**5.5 days per week (including one weekend)**

Location: 8 Pandan Crescent

**Only shortlisted will be notified.

**We are excited to work with you



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