Commercial Operator

, Singapore
**Job Family Group**:
Downstream Supply Chain, Trading Jobs
**Worker Type**:
Regular
**Posting Start Date**:
September 2, 2025
**Business unit**:
**Experience Level**:
Early Careers

We are looking for a motivated and passionate Commercial Operator with combined skills and experience in operations, conflict management and has commercial agility.

**What’s the role**
- Operators are the key executors of the ’life of the deal’, managing movements on bulk crude or product tankers from supply to delivery point in an operationally excellent and optimal manner, preventing profit leakage and looking for value add or optimization opportunities.
- Some Operator roles will be more involved with running voyage charter vessels, operating Shell-leased terminals and or possibly involved in some blending activities. In these instances, Operators are expected to defend the P&L and look out for opportunities to maximize margins through effective asset utilization, preventing unnecessary downtime/demurrage or improving blend margins.
- Ensure that all obligations arising from the contract and charter party are executed flawlessly, in compliance with governmental and industrial regulations as well as Shell’s HSSE guidelines.
- Daily external interface with contractual counterparties, terminal operators, vessel owners/brokers and contracted vendors such as cargo surveyors or port agents.
- Daily internal interface with Cargo/Freight Traders, Shipping & Maritime, Manufacturing, Product Optimizers, Claims, Contracts, Demurrage, Legal and Trade Finance.
- Expected to manage supply and delivery schedules with internal and external counterparties. Operators will need to appreciate the challenges and constraints of the end-to-end supply chain, and operationalize a plan to meet those objectives, while remaining profitable and compliant.
- Timely and accurate ship/cargo and date range nominations to ensure supply integrity and successful implementation of commercial business/supply intent.
- Manage vessel operations, such as scheduling, routing, bunkering, stow planning & optimization, issuing voyage orders and monitoring fleet of vessels under your charge.
- Manage cargo operations, such as managing off-spec issues, cargo readiness, scheduling, blending (where applicable for more senior or specialized Operators roles), avoiding tank-top/stock-out situations and volume/date-range optimization.
- Support post-deal activities like settlements, customs clearance, demurrage and claims for example; ensuring that all necessary operational information is passed on in good time and documentary requirements are met.
- Appoint independent cargo surveyors, expeditors, ship-to-ship service providers and ships agents.
- Ensure that all operational data is updated into trading systems in timely and accurate manner, facilitating up-to-date and accurate information flow.
- Ensure that adequate records are filed to meet the company’s legal and fiscal obligations.
- Ensure that any necessary financial security is in place prior to transfer of title to customers.
- Be available to manage critical out of regular office hour issues.
- The job may require after office hours or weekend attention from time to
time.
- Attention to details, meticulousness and numeracy skills are a prerequisite.

**What you bring**
- Display relevant knowledge and or experience (2 - 3 years) in Commercial Operations. It will be advantageous to have some prior working experience in a Commercial (or similar) Operations-type environment.
- Display some evidence of commerciality and ability to maximize margins or adding-value to the bottom line. For example: ability to participate in or positively contribute to end-to-end supply strategy plans as well as ability to identify/resolve potential blockers to successful operational execution.
- Ability to contribute to successful implementation of an operations plan, identifying and managing supply/operational constraints independently.
- Display some understanding of and ability to articulate the demands and nature of the commercial business.
- Evidence of being able to manage multiple and conflicting priorities to achieve business intent and objectives with mínimal supervision.
- Evidence of ability to problem solve in uncertain circumstances or working with incomplete information.
- Evidence of ability to function well in a fast-paced dynamic environment where changes are the norm.
- Demonstrate a passion for operations excellence and evidence of participating in optimization initiatives or activities.

**What we offer**

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
- Progress as