Commercial Operator

, Singapore

Job Family Group:

Downstream Supply Chain, Trading Jobs

Worker Type:

Regular

Posting Start Date:

September 2, 2025

Business unit:

Experience Level:

Early Careers

Job Description:

We are looking for a motivated and passionate Commercial Operator with combined skills and experience in operations, conflict management and has commercial agility.

What's the role

• Operators are the key executors of the 'life of the deal', managing movements on bulk crude or product tankers from supply to delivery point in an operationally excellent and optimal manner, preventing profit leakage and looking for value add or optimization opportunities.
• Some Operator roles will be more involved with running voyage charter vessels, operating Shell-leased terminals and or possibly involved in some blending activities. In these instances, Operators are expected to defend the P&L and look out for opportunities to maximize margins through effective asset utilization, preventing unnecessary downtime/demurrage or improving blend margins.
• Ensure that all obligations arising from the contract and charter party are executed flawlessly, in compliance with governmental and industrial regulations as well as Shell's HSSE guidelines.
• Daily external interface with contractual counterparties, terminal operators, vessel owners/brokers and contracted vendors such as cargo surveyors or port agents.
• Daily internal interface with Cargo/Freight Traders, Shipping & Maritime, Manufacturing, Product Optimizers, Claims, Contracts, Demurrage, Legal and Trade Finance.
• Expected to manage supply and delivery schedules with internal and external counterparties. Operators will need to appreciate the challenges and constraints of the end-to-end supply chain, and operationalize a plan to meet those objectives, while remaining profitable and compliant.
• Timely and accurate ship/cargo and date range nominations to ensure supply integrity and successful implementation of commercial business/supply intent.
• Manage vessel operations, such as scheduling, routing, bunkering, stow planning & optimization, issuing voyage orders and monitoring fleet of vessels under your charge.
• Manage cargo operations, such as managing off-spec issues, cargo readiness, scheduling, blending (where applicable for more senior or specialized Operators roles), avoiding tank-top/stock-out situations and volume/date-range optimization.
• Support post-deal activities like settlements, customs clearance, demurrage and claims for example; ensuring that all necessary operational information is passed on in good time and documentary requirements are met.
• Appoint independent cargo surveyors, expeditors, ship-to-ship service providers and ships agents.
• Ensure that all operational data is updated into trading systems in timely and accurate manner, facilitating up-to-date and accurate information flow.
• Ensure that adequate records are filed to meet the company's legal and fiscal obligations.
• Ensure that any necessary financial security is in place prior to transfer of title to customers.
• Be available to manage critical out of regular office hour issues.
• The job may require after office hours or weekend attention from time to

time.
- Attention to details, meticulousness and numeracy skills are a prerequisite.

What you bring

• Display relevant knowledge and or experience (2 – 3 years) in Commercial Operations. It will be advantageous to have some prior working experience in a Commercial (or similar) Operations-type environment.
• Display some evidence of commerciality and ability to maximize margins or adding-value to the bottom line. For example: ability to participate in or positively contribute to end-to-end supply strategy plans as well as ability to identify/resolve potential blockers to successful operational execution.
• Ability to contribute to successful implementation of an operations plan, identifying and managing supply/operational constraints independently.
• Display some understanding of and ability to articulate the demands and nature of the commercial business.
• Display evidence of effective teamwork, strong networking and influencing skills. Prospective candidates should be able to give evidence of effective stakeholder and relationship management.
• Evidence of being able to manage multiple and conflicting priorities to achieve business intent and objectives with minimal supervision.
• Evidence of ability to problem solve in uncertain circumstances or working with incomplete information.
• Evidence of ability to function well in a fast-paced dynamic environment where changes are the norm.
• Candidates are expected to be proactive self-starters, as well as demonstrable evidence of resilience in adversity, determination and drive to get things done.
• Demonstrate a passion for operations excellence and evidence of participating in optimization initiatives or activities.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and international teams.
• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, .

Shell in Singapore

Shell is an international energy company that uses advanced technologies and takes an innovative approach to help build a sustainable energy future. Here in Singapore, Shell has a long history and is one of the country's largest foreign investors. It has businesses spanning trading and marketing of liquefied natural gas; refining, trading, marketing and shipping of oil products, lubricants and chemicals; low carbon solutions; and operating a network of service stations through retailers, as well as electric vehicles charging.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.