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Tiktok Shop Operation Specialist

2 weeks ago

Singapore NAS TEC PTE. LTD. Full time

Perform counts and ensure all inventory is accounted for and reported according to company

policy
- Maintain adequate inventory levels to meet customer demand
- Investigate and correct discrepancies in reported quantities and locations of all inventory
- Assess inventory output on a daily, weekly, or monthly basis to identify trends in productivity
- Manage cycle counts of product inventories on a regular basis
- Lead others in safe work practices, especially when in a distribution center environment
- Monitor delivery schedule and customer orders

Place and receive orders in a timely and accurate manner

File claims when defective products are discovered
- Coordinate with customer service and logistics departments
- Check date-sensitive products for expiration and facilitate removal or transfer of product as

needed
- Perform process and system testing and track performance by area to locate and solve

problems in data integrity, productivity, and efficiency
- Train other employees in asset inventory management
- Establish trusted relationships with suppliers to ensure quality service and cost-effective deals

**Requirements**:
‒ Proven experience in e-commerce operations, preferably with a focus on TikTok Shop or similar

platforms.

‒ Familiarity with TikTok Shop features, functionalities, and best practices.

‒ Strong analytical skills with the ability to interpret data and make data-driven decisions.

‒ Excellent organizational skills and attention to detail to effectively manage inventory and order

processing.

‒ Ability to multitask and prioritize tasks in a fast-paced environment.

‒ Effective communication skills to collaborate with cross-functional teams and provide

exceptional customer support.

‒ Proficiency in using e-commerce platforms, inventory management systems, and customer

service tools.

‒ Knowledge of digital marketing strategies and techniques to drive sales and promote the TikTok

Shop.

‒ Adaptability and willingness to stay updated with the latest e-commerce and TikTok Shop

trends and developments.