Customer Service Manager
1 week ago
Responsible for leading and managing the technical, customer service & spare parts department.
- Co-ordinate, plan and execute technical and customer service activities.
- Able to enhance the quality of service, technical knowledge and improve the process.
- To ensure that the customer services function is trained to deliver an efficient service to internal and external customers.
- Strong in analysing technical data, generating monthly report for both management and suppliers.
- To provide monthly customers quality report and analysis to management.
- Able to communicate with both internal & external customers.
- Degree/Diploma in Electronic/Electrical Engineering/Business Management
- 3 to 5 years of relevant experience
- Excellent interpersonal and communication skills
- Good analytical, leadership and organizational skills
- Dynamic, resourceful, independent and a team player
- Customer oriented and able to think out of the box
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Customer Service
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