QA Support Exec

2 weeks ago

NorthEast Singapore Rentokil Initial Full time

Prepare and submit audit reports mainly for client’s audit purposes.
- Conduct and assist with classroom trainings or practical trainings when assigned by the management. (e.g. SDS)
- Act as liaison between the management and the customers’ through regular meetings and communications.
- Furnish written reports or feedbacks to customers so as to keep them updated of our follow-up actions or recommendations to resolve pest problems.
- Maintain work discipline and conduct of technicians.
- Ensure Standard Operating Procedures are always maintained and exercised by technicians.
- Provide feedbacks to customers at completion of each job assignments so that customers are aware of our presence, service status and developments.
- Develop good customer relation by being cordial, friendly, responsive and receptive to their concerns with pest issues.
- Update pest counts in excel for clients.
- Trend report analysis for all hotels and hospitals clients.
- Communication between technicians and entomologist regarding findings on site for trending reporting.
- Update of Safety Data Sheets (SDS) relating to chemicals when necessary.
- Undertake ad-hoc assignments as instructed by the management.

**Requirements**:

- **2 years of QA support & coordination experience**:

- **Experience in analysis work**:

- Good in Excel skills
- Posses good customer service and communication skills

**Benefits**
**Other information**
- 5 days work week
- Near Joo Koon MRT

We offer 16 days Annual Leave, AWS, Medical, Dental benefits and insurance coverage.

**How to apply**

Thank you for submitting your resume to Rentokil Initial.

We are currently reviewing resumes and will be contacting you soon if we find your resume suitable.

If you are not shortlisted, we encourage you to view our job postings regularly as new positions are posted frequently.

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