Intern, UX Research

7 days ago


Singapore Rakuten Full time

Job Description:
Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere

We are looking for a UX Research Intern to join our UX Research & Design team and support the UX research practice. This is a full-time internship based in Singapore.

With most of our users outside of this little red dot (Singapore), we have been conducting research remotely since our inception. This adds an interesting layer of challenges for the research practice.

As a UX Research Intern, you would be working alongside our in-house researchers, designers and product managers to support UX research and research ops efforts.

This internship offers a great opportunity for you to be a part of Viki’s growing UX research practice, including the opportunity to introduce and contribute to newer ways of working, gaining exposure to UX research studies, and a peek into the inner workings of a product company.

Besides getting hands-on experience on UX research and research ops processes, you’ll receive mentorship from a dedicated mentor and through our weekly sharing sessions, and through the connections you’ll forge with all your great new colleagues.

**Responsibilities**:
- Collaborating with UX researcher, designers and product managers to outline research and participant requirements- Participating in UX office hours to help guide and brainstorm with PMs and designers undertaking research- Day-to-day running of research ops: maintaining insights repository, crafting case studies, updating Viki’s questions catalogue and more- Assisting in UX research: developing research plans, determining apt approach, methods and techniques, developing research instruments, assisting in moderating user interactions, analysis and report writing- Managing operational elements: supporting recruitment efforts, managing calendars and timelines, scheduling user sessions, sending reminders, managing incentive payouts- Labelling, organizing and maintaining data files in accordance with data privacy practices at Viki

**Requirements**:
- Academic background in social sciences, e.g. psychology, anthropology, sociology, human factors or related fields- Collaborative spirit to work with multifunctional teams and a multicultural user base- Good project management skills, ability to stay organised- Excellent attention to detail- Creative mind to be able to identify different modes of recruiting niche participants- Interest in UX research and design- Preferably able to commit to a 6-month internship periodThis position is open to students, recent graduates or experienced professionals looking to transition into UX research. Prior research experience (e.g. involvement in research projects / assignments, research assistant roles, UX / design research experience or similar) would be an added advantage.
- Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged. #LI-DNI_


  • Intern, UX Research

    1 week ago


    Singapore Rakuten Full time

    Job Description: Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce,...

  • UX Researcher

    2 days ago


    Singapore ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD. Full time

    **Responsibilities**: - Plan and conduct user research studies, including interviews, surveys, usability testing, and ethnographic research, to gather insights about user needs, behaviors, and preferences. - Analyze research data and synthesize findings to identify patterns, trends, and actionable recommendations. - Collaborate with product managers and...

  • UX Researcher

    1 week ago


    Singapore KINGFISHER RECRUITMENT (SINGAPORE) PTE. LTD. Full time

    **Company Overview**: Our client is an established brand in the local landscape. They have embarked on a transformation journey that encompasses process improvements, empowering employees, engaging customers, and transforming digital products. They are looking for outstanding UX Researchers to Product Designers of varying seniorities to join their...

  • UX Researcher

    7 days ago


    Singapore PEBBLEROAD PTE. LTD. Full time

    PebbleRoad is a Singapore-based design and strategy practice. We help organisations in their digital transformation journey by aligning their strategic vision, creating digital experiences and building internal capabilities. We started our practice in 2004 with one objective: to do impactful work. We work with clients such as DBS (Singapore), Digi...


  • Singapore Rekuten Global Full time

    Job Description: Rakuten is Japan's leading Internet services company, the largest e-commerce company in Japan, and the third largest e-commerce marketplace worldwide with a combined membership of almost 1.3 billion. Rakuten has 70+ businesses and services spread across 30 countries and regions worldwide, this includes Viber, eBates, Lyft and more, reaching...

  • UX Designer

    7 days ago


    Singapore SECTION PTE. LTD. Full time

    **The Agency**: SECTION is a digital creative company, and we believe in digital—a lot. We are often engaged by brands that depend on digital channels to speak/listen to their target audiences. The ways we create storytelling channels for clients are not restricted by guidelines but empowered by our beliefs and research. We welcome you if you believe in...

  • Ui/ux Intern

    1 week ago


    Singapore Scoot Tigerair Pte Ltd Full time

    Summary We are looking for a UX/UI intern to assist our Product Design Team in turning adaptive and creative solutions to into intuitive, effective designs. You will be part of Scoot’s Product Design Team and will work closely with product designers on products across the organization. **Job Description**: **Responsibilities**: Your responsibilities...

  • Ui/ux Intern

    18 hours ago


    Singapore Scoot Tigerair Pte Ltd Full time

    Summary We are looking for a UX/UI intern to assist our Product Design Team in turning adaptive and creative solutions to into intuitive, effective designs. You will be part of Scoot’s Product Design Team and will work closely with product designers on products across the organization. **Job Description**: **Responsibilities**: - Assisting UX Designers...


  • Singapore ScienTec Consulting Full time

    **Career opportunity to involve in Singapore Government development project**: - Salary package up to $9,000 + AWS - Focusing on UX research responsibilities & duties - Involve in research design & planning, user research development, etc - Fun & supportive working colleagues - 5 days work weeks & hybrid work arrangement **Responsibilities**: - Define &...

  • UX Content Designer

    7 days ago


    Singapore SECTION PTE. LTD. Full time

    **The Agency SECTION is a digital creative company, and we believe in digital—a lot. We are often engaged by brands that depend on digital channels to speak/listen to their target audiences. The ways we create storytelling channels for clients are not restricted by guidelines but empowered by our beliefs and research. We welcome you if you believe in...

  • UX Design Intern

    6 days ago


    Singapore Keppel Land Limited Full time

    Assist in conducting user research, including user interviews, surveys, and usability testing, to gather insights about user needs, goals, and behaviors.- Support the UX design team in translating user research insights into design concepts, wireframes, and interactive prototypes.- Collaborate with software engineers to ensure that designs are technically...


  • Singapore Google Full time

    Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - 5 years of experience in UX, Human-Computer Interaction, applied research, or product research/development. - Experience in research design utilizing methods, usability studies, contextual...


  • Singapore PEBBLEROAD PTE. LTD. Full time

    **About PebbleRoad**: PebbleRoad is a Singapore-based strategy, design and innovation practice. We help organisations in their digital transformation journey by aligning their strategic vision, creating digital experiences and building internal capabilities. We started our practice in 2004 with one objective: to do impactful work. This single-minded pursuit...


  • Singapore Circles.Life Full time

    Circles.Life is not just Your digital telco provider. Since our launch, we revolutionised the telco industry by seamlessly integrating both telco and digital lifestyle services on our Circles-X platform. Over the past years, we have captured more than 5% market share in Singapore, launched in Australia and Taiwan while attaining record breaking CSAT and NPS...


  • Singapore Google Full time

    Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree in Human-Computer Interaction, Cognitive Science, Psychology, Anthropology, related field, or equivalent practical experience. - 5 years of experience in UX, Human-Computer...


  • Singapore NE Digital Full time

    COMPANY DESCRIPTION NE Digital is the digital, data and technology organization that serve as a center of excellence to drive digital transformation for our group of NTUC Social Enterprises to meet the critical social needs of Singapore's community. Delivering innovative products and solutions, we empower our people to lead a better and meaningful life...


  • Singapore Circles.Life Full time

    **ABOUT CIRCLES LIFE** Circles.Life is Asia's first and most successful digital telco - we're on a mission to re-imagine ***: **WHAT YOU'LL DO**: The **Research Manager, UX and Product**, will report to the Head of Research and Trends. In this role, they will work closely with product and marketing managers to understand consumer and user feedback on...

  • UX Researcher

    1 week ago


    Singapore Facebook App Full time

    **UX Researcher Responsibilities**: - Work closely with product teams to identify research initiatives - Design hypotheses and lead studies that examine both user behaviour and attitudes - Generate actionable insights that both fuel ideation and evaluate product experiences - Conduct research using a wide variety of qualitative methods and a subset of...

  • UI/ UX Design Intern

    2 weeks ago


    Singapore TAIDII PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:We are looking for a passionate and creative UI Intern to join our design team. This role offers an exciting opportunity to gain hands-on experience in UI/UX design while working on real-world projects that impact early childhood education.Responsibilities:Assist in designing and refining UI elements for Taidii's web...


  • Singapore DBS Bank Limited Full time

    About the TeamOur UX Design team is passionate about creating digital products that solve real problems in an impactful way with empathy. We're looking for a Senior UX Researcher, Group Design, to join our team. As a senior member of the team, you will play a key role in shaping our design research strategy and delivering high-quality research outcomes.Key...