Principal Technical Consultant

2 weeks ago


Singapore Allscripts Asia Full time

Welcome to Allscripts Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

**JOB SUMMARY** -TECHNICAL PRINCIPAL CONSULTANT**

***Highest level of expertise in the delivery of high-quality, high-performing systems to meet client business from the Altera suite of solutions, including but not limited to SunriseTM,, dbMotion, Patient Flow.

**ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES**

***Technical Consultant - General responsibilities
- Expert level knowledge of SunriseTM suite of solutions data schema
- Create test plan templates and test with client/vendor to ensure that functionality meets the needs of the client
- Provide Expert level technical support during the implementation delivery process, including triaging and troubleshooting issues reported by client and implementation team
- Install all software required for the Altera solutions
- Develop technical documentation to facilitate efficiency, document customer implementations, and Support Department education objectives
- Provide Expert level training for clients and co-workers on your areas of expertise
- Technical Consultant - Client facing/specific responsibilities
- Have an integral role in the Governance Approach with the client to develop a dedicated API taskforce/workstream that will have regular meetings with the Altera SunriseTM API development team to prioritise and review Client API development requests.
- Facilitate discussions with UX team on product visions. All tasks regarding research, conceiving, wireframing, sketching, prototyping, and mocking up experiences for digital products will be completed by the Altera Human Centered Design (HCD)
- Identify design problems and devise elegant solutions.
- Liaise with UX team to understand best practices, which will be used by the Technical Principal Consultant to provide input on strategic design and Human-experience decisions related to core, and new, functions and features.
- Discuss best practices with the Altera UX Team in order to assist the Client in taking a Human Centered Design approach and rapidly test and iterate designs.
- Collaborate with other team members and stakeholders and optimize for Client needs, business constraints, and technological realities.
- Take smart risks and champion new ideas.
- Facilitate detailed UI/HX design reviews, document issues, and coordinate issue resolution. Additionally, assist and provide Client input through co-create programs managed by the Altera UX team related to Altera development efforts.
- Work with the UX design team to design and develop UI prototypes to support the human need and business requirements for Altera
- Design and build consistent user-friendly UI components using JavaScript driven web frameworks.
- Collaborate with development team to demonstrate and refine prototypes and working UI solutions.
- Analyse, interpret, and successfully combine technical and human need requirements.

Technical Principal Consultant
- Experience:_

**Minimum 5+ yrs of relevant Experience**
- API and App Expert development skills
- Background in Design and Computer Science; ability to work with Human Centered Design and Mobile App Development Teams from both Altera and Client.
- Experience with Agile development methodology.
- Experience with SunriseTM suite of solutions and custom solutions.
- Previous experience with Human Centered Design is an advantage
- Qualifications:_
- Bachelor's degree in computer science

Allscripts is proud to be an equal opportunity workplace dedicated to pursing and hiring a diverse and inclusive workforce.

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