Dba Expert

2 weeks ago

Singapore Crédit Agricole CIB Full time

**Description du poste**:

- Sybase & PostgreSQL team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France, UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of CA-CIB in Singapore
- Sybase & PostgreSQL Expert is a technical expert role within the Database team and will be responsible for managing, administration and supporting the Sybase & PostgreSQL Database technologies for the bank.
- He/She will be the technical point of contact for the Run team.
- He/She will be a technical L3 resource for Sybase & PostgreSQL database services in CA-CIB. As such, he/she will provide support for all production support activities within the Database team in Singapore.
- He/She is accountable for the overall health and stability of the technical solutions within his scope.
- He/She has to effectively work with technical peers such as architects, peer experts and project teams on technology road maps and projects.
- He/She will work with L3/Service Manager to gain control over the scope of technical activities, develop best practices and gain knowledge over all aspects of support.

Scope of duties:
Job Responsibilities
The Expert has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:
As the Expert of the team, he/she:

- act as the last level of escalation for the team members
- own Incident, Problem and change management process for the team
- assigns technical tasks and manages delegation
- animates the team to encourage collaboration and sharing of practices
- participates to recruitment process for the team

As the Expert of his/her scope of activity, he/she:

- is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
- Is the final technical approver for any changes into Sybase and PostgreSQL technology and is accountable for any technical changes in the environment from a RUN/BAU perspective
- Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
- Participates in global Infra events (like Power down and DR Tests)
- ensures activity is performed in compliance with norms, standards, processes and procedures
- ensures documentation is up to date and relevant for use
- lead the continuous improvement initiatives
- responsible to drive and deliver root cause for any high severity issues
- Focus on automation and optimum use of the team to improve efficiency
- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
- Niveau d'étude minimum
- Bac + 3 / L3
- Formation / Spécialisation
- Bachelor and above in relevant discipline
**Requirements**:

- Niveau d'expérience minimum
- 6 - 10 ans
- **Entreprise Crédit Agricole CIB**:

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