Sr. Oracle DBA

1 week ago

Singapore Horizon Corp Full time $96,000 - $132,000 per year

*

Key Responsibilities

· Handle complex incident management

· Monitor and manage day-to-day service operations to ensure the smooth functioning of systems and processes

· Coordinate with internal teams and external vendors to manage service requests, incidents, problems and ensure adherence to SLAs

· Analyze operational data to identify trends, bottlenecks, and areas for improvement in service processes

· Develop and maintain operational procedures to enhance efficiency and minimize service disruptions

· Collaborate with technical teams to address product-related service issues and recommend improvements

· Conduct root cause analysis for recurring incidents and work with problem management or expert service improvement on findings root cause to implement solutions

· Ensure documentation is up to date for all operational processes, incidents, and service management workflows

· Proactively identify opportunities for automation and process optimization to reduce manual intervention and increase operational efficiency

· When/where required, be contactable for escalations and support, on and on-call standby basis during out-of-date hours.

· Deploy Changes as and when needed or based on business requirement

Experience

Minimum 3 years' experience in application/system support domain. Must have dealt directly with external customers delivering to SLAs.

· Operating System: RHEL 7/8

· Database: Oracle 19c, RAC, DB/HSM Vault, Data Masking, Golden Gate, Active Data Guard

· Minimum 2 - 3 years' experience in ACM domain, where applicable.

· Airline experience and/or ATI know-how

Job Types: Full-time, Permanent

Pay: Up to $11,000.00 per month

Benefits:

  • Additional leave
  • Health insurance

Experience:

  • Oracle RAC: 5 years (Preferred)
  • oracle DBA: 6 years (Preferred)

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