Asean Ssoe Senior Business Analyst

10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Deep expertise in Salesforce, SQL, Python and manipulating large data sets
- Deep expertise in data visualization software (QuickSight, Tableau) for effective data and insights presentation.
- Strong and effective written and oral communication to convey findings, with a track record of presenting to senior management

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Within the AWS WW Commercial Sales (WWCS) organization, the Sales Strategy and Operations (SSOE) team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” (RTB) operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.
The ASEAN SSOE team is looking for a talented, driven, self-motivated Sr Business Analyst to join an organization that is responsible for driving Business and Sales Operations across the ASEAN Region. This is a unique opportunity to play a key role in a fast-growing business, to provide significant value and support to the ASEAN team.

Key job responsibilities

**Business Partner**:

- Develop a deep understanding of sales metrics, reporting tools, and data structure in order to identify and drive resolution of issues, provide actionable intelligence.
- Establish and maintains forecasts models to minimize business risks and maximize business opportunities. Applies judgment on health of the business and influences related management decisions.
- Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions for AWS ASEAN.
- Partner closely with SSOE team, Sales Leaders to drive Pan ASEAN initiatives to drive commercial success and operational improvements (pipeline targets, pipeline hygiene etc).
- Manage business exceptions and escalations - Liaison with key stakeholders to resolve inter regional, business unit, segment and geo exceptions and escalations.

**Mechanism support and enhancement**:

- Lead workstreams aimed at automation and driving operational improvement for immediate and broader business.
- Support key sales planning and reporting mechanisms (e.g. Annual Planning, Quarterly Business Review, Monthly Business Review) with data, scalable templates and insights.
- Help with the execution of components of territory planning, sales quota setting, sales compensation management, revenue planning, headcount planning, goals planning, and MBO target setting and budgeting.
- Proactively identify and implement operational processes and/or reporting that simplify, standardize and enable operational excellence.
- Identify, and propose new metrics, dashboards, scorecards to monitor and improve our business.

**Reporting and insights**:

- Independently define analytical approach to solve complex analytics problems with the ability to flex among various data tools according to the problem and data
- Design and implement scalable solutions to generate actionable business insights from large complex datasets.
- Generate financial and operational performance analysis and reports that align to, and simplify monthly business reviews, annual planning, and forecasting processes.
- Derive recommendations from analysis that have impact on multiple teams and provide significant business value
- Resolve sales operational issues end to end in a timely manner.

Singapore, SGP
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Great organizational skills and attention to detail; able to execute and prioritize multiple tasks simultaneously
- Experience working within a high-growth, technology company (e.g., cloud, SaaS, PaaS)
- Able to operate in a lean, fast-paced organization—turning ideas into concrete action plans
- Able to develop strong and productive relationships across peer organizations that foster collaboration and best practice sharing