
IT Team Lead
2 weeks ago
Job Title: IT Team Lead (Retail Systems)
Department: IT & Analytics
Location: Senoko Crescent
Reports to: Manager (IT & Analytics)
Key Responsibilities:
- Lead the IT team in managing retail-specific systems (e.g., POS, inventory, CRM).
- Oversee installation, maintenance, and troubleshooting of IT hardware and software.
- Collaborate with vendors and internal teams to implement and optimize retail solutions.
- Ensure data integrity, security, and compliance with industry standards.
- Monitor and enhance system performance for scalability and efficiency.
- Provide guidance and training to team members and retail staff.
- Develop and execute disaster recovery and business continuity plans.
- Stay updated on emerging retail technologies and recommend improvements.
**Requirements**:
Diploma or higher in IT or related fields (e.g., ICT Systems & Support).
Proven experience with retail systems (POS, payment gateways, inventory management).
Strong leadership, troubleshooting, and communication skills.
Familiarity with networking, security standards, and system integration.
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