Markets Business

Job ID: 13131

Location: Singapore, SG

Area of interest: Business Support, Management & Efficiency

Job type: Apprentice

Work style: Hybrid Working

Opening date: 3 Jan 2025

**Markets Business & Client Operations Apprentice 2025**
- Recent Polytechnic Graduates who join the Markets Business & Client Operations Apprenticeship Programme will go through a 12-month learning and development journey across various Middle Office and Client and Sales Solutions verticals.

**Markets Middle Office** provides value added services to the global Markets business across US, Europe, and Asia.

**Collectively we**:

- **Enable**: We contribute to increased Sales & Trading productivity through effective trade and post trade operational support. We are trusted advisors for the business and take responsibilities for front to back trade exception management and resolution.
- **Protect**: We are responsible or the correct risk representation at point of capture and throughout the trade lifecycle
- We are product specialists and ensure new products and new business opportunities are effectively operationalized.
- **Improve**: We adopt a continuous improvements mindset and strive to reduce Cost per Transaction through continuously challenging the status quo
- We focus on Trade Capture STP improvement to mitigate fraud and operational risk and deliver scalable services back to the business.
- **Connect**: We are accountable and responsible for all T0 activities and act as a conduit between Front Office and the other enablement ad operation teams We act as a Global Team and communicate clearly and with respect in line with SCB values

**The Client and Sales Solutions Team** is a newly established department in 2024 to empower our clients through unwavering support and personalized solutions, fostering lasting relationships built on trust and transparency. Its key verticals are Operations Client Relationship Management, Sales Support, Channel Enablement and Account Opening & Product Enablement).**Other Responsibilities**
- Understanding of trade capture, trade lifecycle, trade controls, other day-to-day processing activities
- Understanding of technical aspects within trade processing systems, regulatory risk and controls compliance management, and other risk escalation processes
- Drive continuous improvement by developing and solutioning new initiatives to enhance relevant work processes for effectiveness and efficiency purposes across the global Middle Office
- Promote and foster an environment where prioritisation, deadline management, streamlined data workflows, proper data governance, and other collaborative data practices are enforced
- Work closely with the Middle Office Leadership Team to analyse and develop key insights and metrics for high-level decision making relevant to well managed business and cost optimisation
- Preparation of internal communication collaterals such as newsletters and slide decks for risk and governance forums

**About the Apprenticeship Programme**
- During this learning journey, you will embark on two 6 months rotations. You will be exposed to different projects and tasks, alongside structured trainings, mentorship and on-the-job learning. Through the programme, you’ll experience an incredible and varied global learning experience, which include:

- Talent assignments
- Technical and professional skills training
- Future Skills and development workshops
- Targeted online learning
- Inspiring thought leadership speaker events
- Real-life business problem solving and more

**Eligibility**
- We welcome graduates from all Polytechnic Diploma disciplines with less than 2 years of working experience.
- Have the permanent legal right to work in Singapore
- Keen interest in Banking and Finance industry

**Preferred Qualifications**
- Proficient in data science and data analytics tools

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.- Together we:
- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle**, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Are bet