
Quality Manager
1 week ago
**Job Description Summary**: The Quality Manager is responsible for overall compliance of Quality Management System for the plant. This role reports to the Service Center Manager.
**Roles and Responsibilities**
- Ownership includes both quality assurance and quality control. Includes quality assurance of products, services, manufacturing processes. Includes conformance in manufacturing, incoming goods control, product inspection, witness points, etc.
- Manage a team of product quality engineer and quality assurance engineer
- Develop effective plans to reduce cost of poor quality, customer escapes
- Implement local quality priorities in line with Global, Regional and Plant quality strategy
- Drive fast and accurate resolution of customer and internal issues, drives effective corrective and preventive actions
- Lead RCA management, ensuring timely RCA resolutions
- Ensure ISO re-certification & compliance
- Lead Kaizen efforts to reduce or eliminate top defects
- Drive problem solving to reduce repeated top concerns
- Build Quality Culture through Stop Work, On-time concern closure, quality improvement projects
- Responsible for Management of Change process and Change Control Board implementation
- Overall responsibility for Internal Audit execution, for conformance to quality plans, systems, and requirements as per the Internal Audit Plan
- Collaborate with global team to share and implement best-practices
- Lead, develop, coach operation team on quality methods and key competencies related to critical processes
- Ensure adequate training/skills for product quality engineers, internal auditors, quality control inspectors
**Required Qualifications**
- Bachelor Degree in Engineering or suitable practical experience
- A minimum of 8 - 10 years’ experience in quality, operation or equivalent management role
**Desired Characteristics**
- Strong team player
- Inclusive leadership, communication & coaching skills
- Able to anticipate, identify and resolve complex business issues, working with multiple stakeholders
- Knowledge in NDT, EMT, Borescope, QC inspection work would be desired
- Experience in preventive Q tools (FMEA, MSA, ) would be desired
- Proven expertise in RCA and CAPA tools such as 8D would be desired
- Lean Practitioner or Six Sigma Black Belt would have advantage
- Knowledge of heavy duty gas turbine buckets and rotor repair methods and processes would have advantage
- Technical experience in Gas Turbine / Steam Turbine / Generator Services would have advantage
**Additional Information**:
**Relocation Assistance Provided**:No
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