Executive, Clinical Administration

1 week ago

Singapore Shan You Full time

To provide administrative work and support for clinical and counselling services and programmes.
- This is a 4 working days per week role, with Saturdays availability preferred.

Provide front-end client support
- Coordinate the scheduling of counselling sessions and the booking of counselling rooms between counsellors and clients.
- Attend to clients when they arrive at the centre.
- Assist clients with the filling of various client forms (e.g., Client Commitment Form).

Provide back-end client support
- Update and maintain the case registry for counselling clients.
- Manage the safe-keeping, storage, and retrieval of counselling case files.
- Maintain the availability of counselling and/or client forms.
- Manage the out-going and in-coming mails of the centre.
- Update and maintain the counselling session and room booking schedules to facilitate the scheduling of clients.
- Conduct booking and setting up of rooms at the centre for counselling sessions, meetings, programmes, training workshops, clinical supervisions, etc.
- Provide accurate and timely quarterly submissions of outcome indicators to NCSS via the EPES.

Support finance administration
- support financial and payment matters relating to counselling clients, training workshop participants, programme participants and others.
- Work with the Finance Executive and/or Senior Finance Executive to ensure the proper handover of all payments and donations received.
- Issue official receipts and maintain proper documentation for payment received.
- Ensure proper handling of donation box.

Provide administrative and secretarial support
- Manage and update services, programmes, workshops, and events on notice boards and public areas at the centre.
- Assist with the procurement, requisition, and/or purchase of items relating to the clinical and counselling services and programmes.
- Manage the purchase and sales and/or maintain an inventory for counselling and client resources
- Manage IT matters relating to the clinical and counselling services.
- Perform any other duties as assigned by the Clinical Director.

**Other Requirements**:

- Good communication and client orientation for front ending with clients
- Good interpersonal skills and emotional quotient for first line of communication

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