Project Coordinator

2 weeks ago


Singapore NielsenIQ Full time

**Job Description**:

- Act in key support role for assigned projects.
- Establish and facilitate regular project meetings.
- Collect and analyze business requirements and transfer to accurate specifications and deliverables.
- Monitor the productivity and progress by driving surveyor team and/or vendors to meet project timelines according to planned schedule.
- Initiate the request for recruitment and training of surveyors; work closely with Recruitment team to ensure NIQ’s data collection needs are fully met
- Monitor quality and productivity of surveyors (e.g., contact status, Data Quality Analysis, etc.), provide feedback and document all performance and disciplinary issues
- Ensure on-time data delivery and perform validation checks on surveyors’ work and accompanied/observed a sample of their interviews
- Provide timely communication and feedback to surveyor team and/or vendors to ensure high quality and timely delivery.
- Coordinate team of surveyors and/or vendor to conduct field data collection as per NIQ Standards and documented processes and procedures
- Travel island-wide to provide guidance and fieldwork shadowing to the field surveyors
- Provide deserved recognition and ongoing performance feedback to surveyors to improve their morale and motivation, and encourage continuous improvement
- Design fieldwork schedule to align resource allocation and timeline.
- Proactively identify and manage the resolution of risks and issues which may negatively impact fieldwork deliverables.
- Support/deploy business continuity plans to enable recovery from an emergency or disaster.
- Documents, shares, and leverages project lessons learned and promotes best practices for continuous improvement.
- Ensure all internal systems and documentation are updated in a timely manner.

**A little bit about you**

You are flexible and easily adapt to a dynamic work environment, build strong engagement with key partners, and excel in stakeholder management. You work in an organized and efficient manner with high utilization of your and your team’s time as well as optimal utilization of operations resources. You have a can-do attitude, you are self-motivated, have negotiating skills and you are a great communicator. You work collaboratively within a dynamic and challenging environment, while maintaining high standards.

**Qualifications**:

- Minimum Diploma from an accredited college or university
- A solid understanding of the principles of market research
- Good command of English and local language(s), both oral and written
- Strong organizational skills, with an eye for detail and a conscientious attitude towards delivering with quality, on time, and within budget
- Ability in problem-solving and diffusing potential conflicts
- Good time management skills and ability to manage multiple assignments effectively; proactive and able to meet deadlines and follow up on action items
- Willingness to travel around Singapore to monitor fieldwork

Additional Information

**About NIQ**

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram | Twitter | Facebook

**Our commitment to Diversity, Equity, and Inclusion**

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._



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