Sales and Retention Consultant

4 days ago

Singapore HSBC Full time

-Job description

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Contact Centre Business plays a central role in maintaining our reputation as a leader in banking in Hong Kong. It serves as a vital channel in ensuring successful business development while addressing customers’ different financial needs and delivering quality banking service to our millions of customers through multiple touchpoints including inbound and outbound calling activities. The value of Contact Centre Business continues to grow as it cultivates collaboration and improved financial services provision across a broad range of our business areas.

We are currently seeking a high calibre professional to join our team as a **Sales and Retention Consultant (1 Year Bank Contract).**

**Principal Responsibilities**
- Engage new and existing customers via non face-to-face channels on their loan and credit card needs
- Identify and recommend the best loan and cards arrangement base on customer needs
- Deliver consistent and best-in-class customer service
- Meet HSBC compliance and control standards
Requirements
- Fluency in English with excellent communication skills
- Highly motivated individuals who are target-driven and disciplined
- Possesses initiative and able to work independently
- Pleasant, optimistic and able to build rapport with customers quickly
- Basic computing skills like Microsoft word, Excel etc
- Prior sales experience would be advantageous but not essential
- This role is a 1-year bank contract role with possibility for renewal and conversion

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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