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Tools Engineer

3 weeks ago

Singapore ITCONNECTUS PTE. LTD. Full time

Expert Level Knowledge in below Tools with minimum 6 Years of experience

Knowledge in Infrastructure monitoring tools such as BMC TSIM, SolarWinds

Knowledge in Application monitoring tools such as Cisco APM

Knowledge in SIEM/Log management tools such as RSA Net witness

Knowledge in Patch management Tools such as BMC BladeLogic, WSUS.

Operating Systems : Windows Server 2012, Windows Server 2016., RHEL 6.x,7.x,7. x.

Database : MSSQL 2014, MSSQL 2016.

Virtualization : ESX, Nutanix.

Basic Networking Knowledge

Roles and Responsibilities

Perform day to day Administration task of tools.

Preform periodic version upgrade of tools.

Work with Security team to fix vulnerabilities identified in tools (monthly basis)

Facilitate investigation of complex technical issues.

Identify and escalate issues and work with vendors till issue closure, provide RCA.

Monitor instructions received or sent via internal monitoring system.

Perform health checks, system connectivity, consistency and data integrity.

Perform tools functionality post validation tasks after monthly server patching

Working with Server/Network/DB teams to on-board and configure devices in monitoring systems, APM and Patch management system.

Create Custom Reports and dashboards in monitoring tools based on requirement.

Configure custom alerts and actions based on requirement

Perform monthly automated pathing for customer environment.

Create custom reports in Log management System based on Security team’s requirements