
Case Management Associate Executive
7 days ago
**Purpose of the Role**:
Reporting to the Manager of Welfare Services, you shall provide daily administrative/logistics support on SCS Transport Services and SCS Financial Assistance schemes.
**Key Responsibilities**:
Provide administrative/logistics support for SCS Transport Services
- Attend to telephone/walk-in clients when required
- Create applicant’s profile in LEAP
- Prepare letter of approval/rejection to applicants
- Prepare daily transport schedule
- Process payment/claims
- Track and monitor vans usage and prepare monthly/MSF reports for submission.
Provide administrative support for SCS Financial Assistance Schemes
- Attend to telephone/walk-in clients when required
- Create applicant’s profile in LEAP
- Prepare letter of approval/rejection to applicants
- Assist in the coordination of activities/programmes
- Process hospitals and clinics’ bills/invoices
- Assist in extracting reports from Leap for reporting and/or data analysis
Provide administrative support in TenderBoard
- Process payments/claims
**Key Requirements**:
- Minimum GCE ‘O’/’N’ or equivalent
- Preferably with relevant experience
- Basic customer or patient services skills
- Positive attitude, good communication and strong interpersonal skills
- Proficient in MS Office Excel, mail merge
- English and a second language (ability to speak dialect will be beneficial)
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