Recruitment Consultant

3 days ago

Singapore THE PEOPLE LAB PTE. LTD. Full time

**Responsibilities**:

- Identify, screen, and recruit domestic helpers from trusted local and international suppliers.
- Build and maintain strong partnerships with reliable domestic helper agencies and suppliers in key countries (e.g., Indonesia, Philippines, Myanmar).
- Understand and address clients' specific requirements for domestic helpers, such as childcare, eldercare, cooking, and general housekeeping.
- Act as a professional point of contact for clients, addressing concerns and providing solutions in a timely manner
- Ensure that all recruitment processes comply with Singapore’s Ministry of Manpower (MOM) regulations.
- Oversee and assist with the processing of work permits, contracts, and other necessary documentation.
- Collaborate with suppliers to ensure domestic helpers are trained in relevant skills before deployment.
- Provide orientation for domestic helpers to understand their job responsibilities and cultural expectations in Singapore.
- Advise employers on their responsibilities and best practices when working with domestic helpers
- Negotiate agreements and maintain long-term partnerships with key suppliers.
- Provide ongoing support to both employers and helpers post-placement to ensure smooth integration.
- Resolve disputes or concerns between employers and helpers in a professional and empathetic manner.
- Conduct regular check-ins with employers and helpers to monitor satisfaction and performance.
- Promote the agency’s services through various marketing strategies, including social media, online platforms, and networking events.
- Identify opportunities to grow the business by targeting new markets and clients.
- Stay updated on industry trends and competitor offerings to maintain a competitive edge.

**Requirements**:

- Proven experience in the domestic helper recruitment industry, preferably in Singapore.
- Strong existing network of domestic helper suppliers in source countries like Indonesia, the Philippines, or Myanmar.
- Strong negotiation skills for supplier agreements and client discussions.
- Organizational and multitasking abilities to manage multiple recruitment processes simultaneously
- In-depth understanding of Singapore's labour laws and MOM requirements for domestic helper recruitment.
- Knowledge of cultural sensitivities and expectations for domestic helpers in Singapore households.
- Multilingual abilities (e.g., English, Mandarin, Malay, or Tagalog) are an advantage.

By submitting your résumé to us, you will be deemed to have consented to us disclosing your personal information to prospective employers for their consideration.

EA Licence No.: 24C2507

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