Group Product Leader

JOB TITLE: Group Product Leader - Principal Management (Gro24/7)
- LOCATION: Singapore
- INTRODUCTION
- Do you want to work for a disruptive organization and be part of a digital transformation era and a successful team driving business forward? Are you resilient, driven and have the ability to thrive in a challenging fast paced environment? Can you work in periods of ambiguity and change, work with systems and see opportunities for improvement? Can you demonstrate outstanding interpersonal skills coupled with the ability to clearly articulate strategic messages in a compelling and exciting way? These qualities will be the foundation to your success at Gro24/7.
- A BIT ABOUT US
- At Gro24/7, we are energised by our mission to help small businesses compete and grow. We help small retailers stand out in a crowded marketplace by providing the products, the services, and the tools to buy smarter, sell more, and manage better. We combine the best of distributive trade expertise with digital skills to unlock tangible growth, by asking the right questions and working together with our retailers to build their businesses.
- Our vision is to provide exceptional service to 14 million traditional trade stores in D&E markets, enabling them to grow their business and compete against organized trade and e-commerce, whilst sharing the wealth we create with the extended ecosystem, including our customers. We are lightening the workloads they face every day with our winning e-marketplace platform technology.

At Gro24/7, we aim to make business easier for small stores, removing friction from the processes by focusing on four key aspects:
1. Best and competitive price and assortment
- 2. Brilliant service and delivery
- 3. Reliable support and human touch
- 4. Shared prosperity

Together, we are enabling a more connected retail community for everyone to flourish.
- ROLE SUMMARY
- This role will be aligned to the global Chief Product Officer at Gro24/7. The role holder will build and lead the Global Principal hub to create and deploy the end-to-end Principal strategy which includes identification of Principals, crafting in the best-in-class Principal experience, managing global principal relationships, developing playbooks for consistent experience across markets and rapid deployment at scale. This role will involve partnering across internal cross-functional global partner teams as well as in-market leadership teams across seven countries in the initial phase, which may increase in future, as well as building and managing the relationships and engagement with global CPG companies partnering with Gro24/7 and guiding the markets for the local relationships.

The role holder should have a proven ability to think big, chart the path and drive brilliant execution across diverse, virtual teams. S/he will be customer focused and external oriented to bring outside-in thinking across industries to create a pioneering, unique and differentiated approach to Principal partnerships built on collaboration, transparency and trust. This role holder will have a strong data & technology mindset with a proven ability to build scale-able processes coupled with the ability to inspire the entire Gro24/7 organization to deliver the best-in-class Principal experience, and create value for principals that can be monetizable and provides a “win win” opportunity for the principals and the platform. In all of this, the role holder will challenge & push leadership thinking while being agile and responsive to business and Partner needs. This is a pivotal leadership role in a fast growing and evolving team.
- KEY RESPONSIBILITIES:

- Define the company’s approach to Principal strategy and fine-tuning it basis on-ground learnings across markets.
- Responsible for driving excellence in implementation of the Principal engagement program by instilling governance mechanisms, metrics and external benchmarking to ensure we consistently raise the bar.
- Define the Gro 24/7 approach to the product roadmap to deliver the Principal strategy and fine-tuning it basis on-ground learnings across markets. Managing the planning, development, roll-out and adoption.
- Proactively build and develop synergistic relationships with Global Gro 24/7 cross-functional leaders, Market Leaders, Principal/Category Leaders in markets by providing consultation and collaboration to enhance the Principals’ experience.
- Develop strong external partnerships and managing relationships with the global Partner-Principal leadership teams spanning across leading global and regional CPG companies. Independently anchor discussions in top-to-top forums, build bridges with the operating leaders and sharp ability to be tuned into Partner opportunities/challenges through formal & informal mechanisms.
- Pioneering work to instill robust mechanisms to collate Principal feedback from various sources for continuous improvement of Principal experience and deliver best-in-class Net Promoter Score (