Front of House Service Lead

1 week ago

Singapore BDMH HOLDINGS PTE. LTD. Full time

Front of House Staff - Service

Occupation

RETAIL EXECUTIVE

**Job Description & Requirements**:
**Responsibilities**:

- Greet and assist customers with a warm and positive attitude.
- Handle cash and electronic transactions accurately while cashiering.
- Take orders efficiently, ensuring customer requests are fulfilled.
- Support the barista with FOH service, including preparing and serving beverages.
- Run food and drinks to tables, ensuring prompt service.
- Address and resolve customer complaints with professionalism and care.
- Maintain cleanliness and organization in the FOH area.
- Work collaboratively with the team to create a smooth, enjoyable environment.

**Requirements**:

- Strong customer service skills with a friendly and approachable demeanor.
- Excellent communication and interpersonal skills.
- Ability to handle complaints and problem-solve effectively.
- Positive attitude and a strong sense of teamwork.
- Ability to work in a fast-paced environment.
- Prior experience in a similar role is a plus but not required.

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