Incident Manager

The Incident Manager is assigned to lead and improve resolution of Major Incidents (with Priority of P1 and P2). - A key component of this role is to ensure consistency and control over the management of Major Incidents. - During Major Incidents, the Incident Manager is seen as the owner of the Major Incident, with overall responsibility for enforcing proper...

Experience: 10+ Years Role: Incident Manager **Responsibilities**: Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation and management reporting on...

Major incident triaging and communication to stakeholders - Guide the Operate teams on the Incident management process - Ensure adherence of incident management process - Engage the right technical /support staff from relevant teams - Review the recovery procedure and approve the recovery steps provided by respective SMEs - Track the incident throughout its...

**Job Summary** - Incident and Problem Management is responsible for the delivery and management of technology services to the firm, working with customers, internal service delivery units, and suppliers to ensure an appropriate level of service is delivered. - The Event, Incident, & Problem Management focus specializes in identifying and managing the...

**Job Summary** - Incident and Problem Management is responsible for delivery and management of technology services to the firm, working with customers, internal service delivery units, and suppliers to ensure an appropriate level of service is delivered. - The Event, Incident, & Problem Management focus specializes in identifying and managing the lifecycle...

We're driven by a mission to make digital payments accessible to everyone, everywhere. With our innovative payment solutions, we empower businesses of all sizes to access new markets and connect with more customers. Our clients include some of the world's most innovative companies, such as Ant Group, PayPal, and Stripe, who depend on PPRO to accelerate their...

Job SummaryThis position plays a key role in ensuring the smooth operation of our IT systems by managing complex incidents and collaborating with various teams to achieve resolution.Key Responsibilities:Timely incident recognition, logging, assignment, and resolution with proper documentation.Escalate critical incidents to management levels and ensure...

Incident Manager (12 Months Contract) – Banking Domain Employer: NTT DATA Singapore Location: Alexandra Building Contract Duration: 12 months (renewable)About the Role We are seeking an experienced Incident Manager (L3, 6–9 years) to join our client engagement in the banking sector. The role is critical in driving incident and problem management...

Roles & ResponsibilitiesExperience:6-9 YearsRole: Incident ManagerKey Skills:· Experience in Remedy, helix, Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network, Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow.Key Responsibilities:· Manages technology incidents impacting group...

Roles & Responsibilities Experience:6-9 Years Role: Incident Manager Key Skills: · Experience in Remedy, helix, Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network, Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow. Key Responsibilities: · Manages technology incidents impacting...