Salesforce Business Analyst

3 days ago


Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time

**Key Responsibilities**
- Gather, analyze, and document business requirements to ensure a clear understanding of the project's goals.
- Collaborate with stakeholders, development teams, and other business units to provide solutions that meet business needs and optimize Salesforce functionality.
- Serve as a liaison between business users and technical teams to ensure clear communication and delivery of requirements.
- Ensure projects are executed in an Agile environment,contributing to sprint planning, backlog management, and user story creation.
- Work closely with developers and administrators to validate that Salesforce configurations and customizations align with business needs.
- Provide ongoing support and training to business users on Salesforce features and functionalities.

**Qualifications**
- **Education**:

- **Certifications**:

- Salesforce Certified Business Analyst.
- Salesforce Administrator Exam (CRT101) certification.
- Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), or equivalent certification in Agile methodologies.
- **Experience**:

- At least 3 years of experience as a Business Analyst, Scrum Master, Product Owner, or equivalent role in Agile projects.
- Strong understanding of Salesforce capabilities,limitations, and configuration options.
- Proven experience in gathering requirements, documenting business processes, and leading implementations for Salesforce projects.
- Experience working in cross-functional teams with Agile methodologies is highly advantage



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