
Program Manager
3 days ago
Learning Program Manager
**Responsibilities**:
- Coordinate and manage the project/s and its workstreams
- Own and Facilitate communication among CDNA’s team
- Daily program management throughout the program lifecycle
- Manage client coordination and stakeholders’ communication
- Oversee program governance - Plan the overall program and monitor the progress
- Manage day-to-day administration of the project and participants
- Document Minutes, Lead delivery on actions on time
Skills / Qualities
- Good Written/Spoken English
- Eye for detail - can proofread etc.
- Ownership/Drive, Energy, Positivity, Warmth, Self-Starter, Openness to give and receive feedback
- Can Build strong client relationships
- Strong/Confident but pleasant personality (not too soft/too nice/over accommodation AND not too hard/rigid/cold) - can challenge and push back with grace when needed
- Information Analysis and Decision Making, Proposing Solutions (How about.. Here are two options. Can we consider.?)
- Client Stakeholder /Comms Management
- Getting things done/Not overthinking
- Produce Smart and On brand Documents (PPT, word, Excel) with full support from our creative team
- Can organize and oversee MS Teams calls - set up/breakouts etc.
Role to Include:
- Coordinating the project/s and its workstreams
- Providing watch outs, red flags to CDNA”s project director and CEO and delivery team
- Facilitating communication among CDNA’s team
- Manage client coordination and stakeholders’ communication with no surprises - striving for customer delight
- Oversee program governance - Plan the overall program and monitor the progress; Manage risks and issues and take corrective measurements
- Document Minutes, Lead delivery on actions on time
- Motivate and generate a ‘one DNA team’ perspective to achieve common programme goals
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