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IT Systems Engineer

2 weeks ago

Singapore COMPUTER ANALYSTS AND RECOVERY EXPERTS PTE. LTD. Full time

**About the Role**

Computer Analysts & Recovery Experts Pte Ltd is seeking a skilled **IT Systems Engineer**to join our dynamic team. This full-time position offers an exciting opportunity to work in a **fast-paced, technology-driven environment**, providing **end-to-end IT solutions**to support our clients' business needs.

**Key Responsibilities**
- Provide **Level 2/3 IT support**, troubleshooting hardware, software, and network-related issues.
- Deliver **remote and on-site technical assistance**, ensuring timely and efficient problem resolution.
- Perform **system maintenance, updates, and backups**to enhance security and reliability.
- Install, configure, and test **new IT infrastructure components**to optimize system performance.
- Maintain **accurate documentation**of IT support activities, incidents, and resolutions.
- Collaborate with the IT team to **identify and implement process improvements**.
- Provide **end-user support**and guidance on best practices for IT system usage.

**What We’re Looking For**
- **Minimum 3 years of experience**in IT support, systems engineering, or a related role.
- Strong expertise in **hardware, software, networking, and cybersecurity**, with a solid understanding of IT infrastructure.
- Excellent **problem-solving skills**with the ability to diagnose and resolve complex technical issues.
- Strong **communication skills**, capable of explaining technical concepts to non-technical users.
- Proven track record of **delivering excellent customer service**and maintaining high service standards.
- **Relevant IT certifications**(e.g., CompTIA, Microsoft, Cisco, ITIL) are an advantage.
- **Self-motivated, adaptable, and eager to learn**in a rapidly evolving IT landscape.

**What We Offer**

At Computer Analysts & Recovery Experts Pte Ltd, we believe in **nurturing talent and fostering professional growth**. Joining our team means gaining access to:
✔ **Competitive salary with performance-based incentives**
✔ **Comprehensive benefits package**including wellness support
✔ **Generous leave entitlements**for work-life balance
✔ **Ongoing training & professional development opportunities**
✔ **A collaborative and innovative work culture**

**About Us**

Computer Analysts & Recovery Experts Pte Ltd is a **trusted provider of IT support and cybersecurity solutions**, with a strong reputation for **delivering innovative and reliable IT services**. With over 15 years of experience, we are committed to **helping businesses optimize their IT infrastructure and enhance security**.