Servicenow Architect

**Job Title**: ServiceNow Architect
**Location**: Singapore
**Employment Type**: Full-time / Contract

**Job Summary**:
**Key Responsibilities**:

- Lead the **overall ServiceNow architecture and roadmap** for the organization.
- Translate business requirements into **robust technical solutions** using ServiceNow platform capabilities.
- Design and implement **ServiceNow modules** (ITSM, ITOM, ITBM, HRSD, SecOps, GRC/IRM, CSM, etc.).
- Define and enforce **best practices, coding standards, and platform governance**.
- Collaborate with stakeholders, business analysts, and developers to ensure solution quality.
- Conduct **platform health checks, performance tuning, and scalability assessments**.
- Provide **technical leadership and mentoring** to development teams.
- Stay updated with **ServiceNow releases and new features**, ensuring adoption where relevant.

**Required Skills & Experience**:

- **8+ years of IT experience** with at least **5+ years in ServiceNow platform**.
- Proven experience as a **ServiceNow Architect / Lead Consultant**.
- Strong expertise in **ServiceNow modules** such as ITSM, ITOM, HRSD, SecOps, and GRC.
- Experience with **integration of ServiceNow with enterprise systems** (REST, SOAP, APIs, LDAP, SSO, etc.).
- Knowledge of **JavaScript, AngularJS, Glide API, HTML, CSS** for custom development.
- Strong understanding of **ServiceNow data model, CMDB, workflows, and service catalog**.
- ITIL v3/v4 certification preferred.
- ServiceNow **Certified System Administrator (CSA)** and **Certified Implementation Specialist (CIS)** in one or more modules required.
- ServiceNow **Certified Technical Architect (CTA)** is highly desirable.

**Nice to Have**:

- Experience with **cloud-native architectures** and DevOps practices.
- Exposure to **enterprise security, compliance, and risk management**.
- Strong communication, leadership, and stakeholder management skills.

**Education**:

- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Relevant ServiceNow certifications are mandatory.

**Job Type**: Permanent

Pay: $5,864.65 - $15,738.92 per month