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Wavemaker Social Media

2 weeks ago

Singapore Wavemaker Full time

**Job title: Social Media & Content Executive**

**Reporting to: Social & Content Account Manager**

**Location, Country: Singapore**

**Brief role description**:
We are seeking a Social & Content Executive who will be responsible for day-to-day

**4 best things about the job**:
1. Working and collaborating with a fun and dynamic team.
2. Looking at trends and social media platforms constantly - Finger on the pulse
3. Exposure to a diverse set of clients - You’ll never be bored
4. Being able to express your creativity freely - No idea is a bad idea

***

**About Wavemaker**

***

We always believe there is a better way to grow our client and our people. We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers’ brand decisions and experiences through media, content, and technology.

We have one single attitude - Positive Provocation.

Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each other’s backs through our inclusive culture.

We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it out of you.

Our attitude of Positive Provocation is enabled by:

- The deep Knowledge we have of our clients’ business
- The confidence to Challenge what’s gone before
- The Support to go further than we thought possible

**Core responsibilities**:

- Communicate directly with clients to build relationships, including functioning as day to-day client contact offering expertise as well as presenting directly to clients.
- Proactively generate new ideas and opportunities to ensure client success; participate actively in account team strategy sessions and brainstorms.
- Build and manage client social media campaigns, primarily with Facebook, Instagram, TikTok, LinkedIn and other social media platform to drive key objectives (including building awareness, engagement, leads, and sales).
- Work hand in hand with the in-house creative team to ensure quality and timeliness of deliverables.
- Strategise, develop and execute social promotions by leveraging the most relevant and latest best practices, ad formats, trends and pop culture.
- Collaborate with the Wavemaker media teams to ensure performance metrics are aligned, ensuring our client goals and objectives are obtained.
- Adapt client’s brand guidelines and visual identities into the right voice, tone and written style for individual and corporate social accounts.
- Development of social media reports to inform clients of KPIs and room for improvement.
- Copywriting of social media captions.
- Presentation of proposals to clients and internal teams.
- Community management - responding to customers queries and escalate issues with the appropriate tone of voice through clients’ social media pages at designated checkpoints.

**What your day job looks like at Wavemaker**:

- Playing a pivotal role within the content team to provide the utmost level of client
service.
- Working with the creative team to ensure the creative deliverables are up to par as
per the client’s expectations and the overall content calendar.
- Liaising with clients on a day-to-day basis.
- Generating always-on and post-campaign reports.
- Community management - responding to customers queries and escalate issues
with the appropriate tone of voice through clients’ social media pages at designated checkpoints.
- Supporting the account manager with growing the organic SOW with existing clients.
- Working with various teams in Wavemaker on new business proposals.
Completing projects on a timely basis.

Passion for all things social media and content — Possess and demonstrate excellent understanding of social and media fundamentals.
- Project management experience and client management.
- Passionate about teamwork and collaborative thinking.
- Minimum 1-3 years of digital marketing experience, social media, and content
experience is a huge plus.
- Must be hands on and enjoy working with a team.
- Ability to create decks (Powerpoint and Google Slides) for new business,
creative/strategic proposals.
- Excellent verbal and written communication skills.
- Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment.
- Demonstrate genuine curiosity and interest in our clients & their business.
- The ability to take a project from concept to completion, good communication,
organisational, and time management skills are essential.
- Strong attention to detail.

**Minimum qualifications**:

- 1-3 years of digital, content and social media experience at a branding/advertising/digital/social media agency
- Good command of English and ability to copywrite for social media purposes
Attention to detail - proofreading, ability to incorporate edits and quality control of content from others.
- Interpersonal, organis