Senior Analyst, IT Quality Management

6 days ago

Hougang, Singapore WS Audiology APAC Full time

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Senior Analyst, IT Quality Management to lead quality assurance for IT projects, overseeing compliance, stakeholder management, and regulatory audit readiness. He/ she will be involved in defining and maintaining IT policies and procedures within the compliance framework.

**What you will do**:

- Oversee the quality assurance processes for IT initiatives, such as upgrades to ERP and MES systems, change management and ensure sustained quality throughout software development, configuration, and testing phases
- Liaise with stakeholders across the Quality Management System (QMS) and IT departments and provide comprehensive status updates, promptly escalating any issues requiring management attention and resolution
- Regularly produce mandated compliance reports on a monthly, quarterly, and other periodic basis, in accordance with relevant regulatory guidelines
- Facilitate thorough reviews of requirements and design artifacts, proactively validating their applicability, accuracy, feasibility, usability, clarity, and testability
- Collaborate closely with stakeholders to compile necessary artifacts, evidence, and documentation, ensuring readiness for periodic regulatory audits (e.g., FDA, TUV, GMP, ISO, etc.)
- Develop and uphold IT policies, Standard Operating Procedures (SOPs), and Work Instructions within the overarching framework of IT and QMS compliance.

**What you bring**:

- Experience_
- Minimum 3 years of experience in IT Quality Assurance and/or Change Release Management background in software requirements, development and/or testing activities
- Track record as contributor in providing IT Quality Assurance and/or change management support in a senior analyst capacity
- CSV (Computer System Validation) knowledge or certification is preferred
- Good Documentation Practice knowledge and ITIL v3 or v4 certification is an added advantage.
- Personal competencies_
- Comfortable working with people from various level of management, from operational and working level to senior management level. Able to work alone and with minimum supervision/guidance
- Ability to handle issues from beginning to closure.

**Who we are**:
At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.
- WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self._

  • IT Demand Management

    2 weeks ago

    Hougang, Singapore WS Audiology APAC Full time

    At WS Audiology, Information Technology forms the lynchpin of businesses the world over and success can often rest squarely on its shoulders. We are chiefly concerned with aligning our objectives with the company’s goal, establishing governance, managing risk, and constantly seeking for performance excellence. We are delivery-focused, ensuring that our...

  • Senior Financial Analyst

    1 week ago

    Hougang, Singapore Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Supply Chain Data Analyst

    2 days ago

    Hougang, Singapore Advanced Energy Industries, Inc. Full time

    **About**Supply Chain Data Analyst role**: In your role as a Supply Chain Analyst at AE, you will be essential in addressing the data and analytics needs as we progress with our digital transformation. As an enthusiastic Data Analyst, you'll advocate decisions based on data insights. You'll help internal teams shift from conventional practices to uncovering...

  • Supply Chain Data Analyst

    3 days ago

    Hougang, Singapore Advanced Energy Industries, Inc. Full time $90,000 - $120,000 per year

    About Supply Chain Data Analyst role:In your role as a Supply Chain Analyst at AE, you will be essential in addressing the data and analytics needs as we progress with our digital transformation.As an enthusiastic Data Analyst, you'll advocate decisions based on data insights. You'll help internal teams shift from conventional practices to uncovering...

  • Quality Engineer

    1 week ago

    Hougang, Singapore One Vogue Pte Ltd Full time

    **Responsibilities** - Assist Quality Manager to maintain and improve quality system documents (ISO 9001) including work instructions, records, quality specifications and guides. - Support quality supervisors (RGS / QC / Lab) and senior quality engineer in day-to-day activities pertaining to data recording & analysis. - Generate quality performance reports...

  • Quality Manager

    2 days ago

    Hougang, Singapore Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Vessel Performance

    1 week ago

    Hougang, Singapore Skillsforce Management Consultancy Pte Ltd Full time

    My Client is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world. They are seeking a Operations & Performance Analyst to monitor, analyze, advice on the performance of their shipping digital...

  • Business Analyst

    2 weeks ago

    Hougang, Singapore WS Audiology APAC Full time

    Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. We are looking for a Business Analyst...

  • Quality Engineer

    2 days ago

    Hougang, Singapore One Vogue Pte Ltd Full time

    **Responsibilities** - Assist Quality Manager to maintain and improve quality system documents (ISO 9001) including work instructions, records, quality specifications and guides. - Support quality supervisors (RGS / QC / Lab) and senior quality engineer in day-to-day activities pertaining to data recording & analysis. - Generate quality performance reports...

  • Senior Manager, Regional Hub

    7 days ago

    Hougang, Singapore MINDSG LTD Full time

    COMPANY DESCRIPTION MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962. Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation. MINDS is today one of...