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Supervisor (Toast Box)
3 weeks ago
**Responsibilities**:
- Responsible mainly for food preparation, cleaning, housekeeping and customer service duties
- Four main job station comprises of:
1. Cashier
- Taking in customer’s orders correctly
- To handle POS transactions accurately and effectively during peak hours
- To operate POS functions including payment modes, promotion key, voucher redemption, staff meal, staff discount, and transaction void
- Assist the Coffee Maker in the preparation of cold beverages
2. Toast
- Preparation of toasted bread as per customer's order
3. Kitchen
- Preparation of ingredients for Asian Food Delights as per customer's order
- Manage & ensure food stock are sufficient at all times
- Provide quality products and service excellence to customers.
- Ensure a safe and clean working environment in Toast Box.
- Comply and educate employees on Company’s policies and procedures.
- Train and develop individual employees for career advancement.
- Responsible for outlet smooth operation including but not limiting to usage of e-systems, scheduling and stock count.
- Build teamwork amongst all the departments to support the operations.
- Assess, recruit, develop and retain a competent operations team.
- Responsible for profit and loss figures of the outlet.
- Required to have innovative ideas to increase sales volume.
- Assist any other duties as assigned by the immediate superior
**Requirements**:
- Minimum Diploma / Certificate in Food and Beverage
- 3 years of relevant experience (F&B / Retail / Service industry)