Data Center Engineer

7 days ago

Singapore Sharp Brains Ltd Full time

Job Responsibilities**:Update and Record of activities in relevant IT Ticket Management System,Coordinating and agreeing attendance time and date with key stakeholders.** Effectively and accurately communicate relevant project information to the team. **Ticket SLAs and KPIs are achieved. Implement policies, procedures and materials toassure compliance** Carry all necessary tools, laptops etc. which might be needed to support issues in theinfrastructure environment **Provide support either through phone, remote tools, or in person at onsite** Perform installation as needed either through physical or network mediumPreferred Skillsets: Project Management **Support Network and Server teams by assisting with rack and stack and running cables.** Update and Record of tickets, ticket Management System, Coordinates and agreeattendance time and date with key stakeholders. **Task queue, SLA/KPI Management, Problem Escalation/RCA/CAR), external vendormanagement.** Work independently and manage team, as well as collaboration with team members. **Customer facing skills, able to communicate clearly and effectively with Client and theCustomerPreferred Skillsets: Technical** Data Center, Infrastructure, IP Network, TCP/IP, Fiber Optics Networking, AccessPoints, routers, switches, WiFi network. **Clean & Test Fiber & copper cable, LSPM/OTDR/VFL, Physical Cabling.** Networking, Storage, IoT type Hardware, IMAC, PC deployment. **Insert/Remove Media, Replace Defective Components, Configuring Remote Access** Management, control, and monitoring of server infrastructure, Familiar with backupand recovery software and methodologies. **Reboot routers, servers, storage devices or other equipment, Tape Management andMaintenanceWork Experience**: 5-7 years of Enterprise IT Infrastructure, Data Center Infrastructure experience orequivalent **3+ years of experience working closely with technical and operations team.Equivalent Qualifications** Bachelor of Engineering / Technology / Science or Equivalent WorkExperience **MCP/MCSE,CCNP,,CCDP CCNA are desirable certifications** Knowledge of ITIL and experience of working within an ITIL environment would bebeneficial

**Job Types**: Part-time, Contract
Contract length: 12 months

Pay: $200.00 per day

Expected hours: 16 per week

**Experience**:

- Fiber optics: 3 years (preferred)
- OTDR: 2 years (preferred)
- Routers and Switches: 3 years (preferred)
- Access points: 3 years (preferred)

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