
Service Engineer
1 week ago
Innovate for a better world with us. Protechting People and Planet drives every solution.
**Responsibilities**:
- Focus on customer support, commissioning, and service for the assigned Kongsberg Maritime Navigation K-Bridge/K-Nav product range, covering service activities in South-East Asia and maintaining strong relationships with existing clients.
- Perform workshop tests and technical preparations, ensuring proper preparation, execution, and meeting performance standards at all times.
- Generate service reports, update drawings, maintain the cable information database, and manage other relevant documentation.
- Provide remote guidance and product support to customers, as well as backend support to the service team.
- Assist the sales department with technical issues and handle pre
- and post-work administrative tasks.
- Undertake ad-hoc duties as assigned.
Qualifications and experience
- Min. Diploma or Degree in Electronics / Instrumentation / Mechanical Engineering
- Experience on ship Navigation system
- Relevant working experience in maritime industry is preferred
You are able to
- Must have excellent cooperative and communication skills, be result-oriented, and self-motivated.
- Possess a meticulous and methodical approach to remote case handling.
- Demonstrate a self-driven attitude to find solutions to problems.
- Exhibit a service-minded attitude with a passion and patience for handling customers.
- Have on-board system process knowledge and experience with Bridge systems.
- Ability to work independently and travel overseas on short notice.
- Having experience on Automation/Steering system is an advantage.
What we can offer
- An exciting and important position working for the world-leading supplier of maritime solutions
- An inspiring and safe work environment
- Professional development and career opportunities
- Competitive pay and benefits
Protechting People and Planet guides us, and diverse backgrounds ignite problem-solving.
Work location
81 Toh Guan Road East, #04-01 Singapore 608606
Point of contact
Mr. Thomas Thura Myo
Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries
Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.
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