Housekeeping Supervisor

2 weeks ago

Singapore Holiday Inn Full time

**JOB OVERVIEW**

Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

- Be you - by being natural, professional and personable in the way you are with people
- Get ready - by taking notice and using your knowledge so that you are prepared for anything
- Show you care - by being thoughtful in the way you welcome and connect with guests
- Take action - by showing initiative, taking ownership and going the extra mile

**DUTIES AND RESPONSIBILITIES**

FINANCIAL RETURNS:

- Works with Superior Director of Finance in the preparation and management of the Department’s budget.

PEOPLE:

- Supervise the implementation of housekeeping standards and procedures in relation to:

- Bedroom service
- Bathroom service
- Valet service
- Cleaning service
- Linen maintenance
- Recommended changes to these standards and training needs on an ongoing basis
- Solve employee grievances
- Ensure consistency within the department
- Works with Superior and Human Resources on manpower planning and management needs
- Open and close the shift and ensure effective shift hand over
- Distribution and collection of keys
- Management of all incoming and outgoing calls

GUEST EXPERIENCE:

- Maintain a current and thorough knowledge of all housekeeping systems
- Perform Room allocations
- Perform Room inspections
- Prioritise arrival rooms
- Liaise with Front Office for guest and hotel requirements
- Ensure guest valet is processed and delivered in a timely manner
- Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories)
- Manage all special requests made by guests
- Management of lost property for the hotel
- Ensure you have complete knowledge of room types, layouts and facilities

RESPONSIBLE BUSINESS:

- Manage storage areas
- Maintain adequate stock levels
- Complete stock takes as required
- Maintain stock levels
- Conducts shift briefings to ensure hotel activities and operational requirements are known

**ACCOUNTABILITY**

Supervises Room Attendant; Housekeeping Co-ordinator; ; Public Area Attendant; Uniform Attendant; Linen Room Attendant.

**QUALIFICATIONS AND REQUIREMENTS**

High School or Diploma in Hotel Administration, Hotel Management or equivalent and 2 years’ housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English. Proficient in the use of Microsoft Office. Possesses organizational and training abilities

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  • Housekeeping Operations Manager

    2 weeks ago

    Singapore beBee[Housekeeping, Full time $3,500 - $5,500

    We are seeking a skilled and experienced Hospitality professional to join our team as a Housekeeping Supervisor.Job DescriptionThis is a key leadership role that involves overseeing the daily housekeeping operations in our Serviced Residence. The successful candidate will be responsible for creating a sense of home away from home for our residents, ensuring...

  • Housekeeping Supervisor

    7 days ago

    Singapore BUTLER Full time

    **About Us**: **BUTLER**: - The World’s Finest Hospitality, Asset Management, Property Management, and Lifestyles Group **Skills Required****: housekeeping **Description**: BUTLER Housekeeping is looking to hire a Housekeeping Supervisor to help manage and oversee our team of housekeepers. As supervisor, you will be responsible for planning and...

  • Housekeeping Supervisor

    1 week ago

    Singapore Far East Hospitality Management (S) Pte Ltd Full time

    Join to apply for the Housekeeping Supervisor (Rendezvous Hotel Singapore)role at Far East Hospitality Management (S) Pte Ltd Join to apply for the Housekeeping Supervisor (Rendezvous Hotel Singapore)role at Far East Hospitality Management (S) Pte Ltd Requisition ID: 16523Housekeeping Supervisor (Rendezvous Hotel Singapore)Responsibilities Direct and guide...

  • Housekeeping Supervisor

    1 week ago

    Singapore BRILLIANT HOSPITALITY PTE. LTD. Full time

    **Housekeeping Supervisor Job Summary 1**: The Housekeeping Supervisor may work in any type of facilities location on client premises. This individual provides supervision at the direction of management on site to coordinate activities of workers and/or service employees engaged in facilities operations or services at either larger complex facilities or...

  • Supervisor, Housekeeping

    2 weeks ago

    Singapore The Ascott Limited Full time

    Join to apply for the Supervisor, Housekeeping role at The Ascott Limited Join to apply for the Supervisor, Housekeeping role at The Ascott Limited Get AI-powered advice on this job and more exclusive features. About Us CapitaLand Group ( CapitaLand ) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio...

  • Housekeeping Supervisor

    2 weeks ago

    Singapore COVER PROJECTS PTE. LTD. Full time

    Roles & Responsibilities1. Supervision and Coordination of Housekeeping TeamAssigning Daily Task: The supervisor assigns duties to housekeeping staff based on the schedule, guest arrivals, and specific requests. Monitoring Performance: Ensuring that all housekeeping staff complete their tasks on time and according to cleanliness standards. Providing...

  • Housekeeping Supervisor

    1 day ago

    Singapore TAIPEI HOTEL (2000) Full time

    The Housekeeping Supervisor manages and supervises the housekeeping and laundry operations to ensure product quality standards are met and optimum service is provided to hotel guests according to hotel or company business objectives. The Housekeeping Supervisor is accountable for safety, service and execution of the consistent hotel guest experience. Your...

  • Housekeeping Supervisor

    4 days ago

    Singapore JIE SHUN JIA Full time

    Housekeeping supervisor (4星级酒店客房主管) 薪水：$2800-$3200 时间：8小时 （7am-3pm/ 9am-6pm/ 2.30pm-10.30pm/3pm-11pm）时间由雇主安排 6天制 （之后会调整5天制度） 地点：bugis Housekeeping supervisor (4 Star Hotel Housekeeping Supervisor) **Salary**: $2800-$3200 Time: 8 hours (7am-3pm/ 9am-6pm/...

  • Housekeeping Supervisor

    1 week ago

    Singapore IHG Hotels & Resorts Full time

    Join to apply for the Housekeeping Supervisor role at IHG Hotels & Resorts Job Description The Housekeeping Supervisor will supervise the housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel or company business objectives. They are accountable for safety,...

  • Housekeeping Supervisor

    2 weeks ago

    Singapore beBeeHospitality Full time

    Housekeeping SupervisorWe are seeking a Housekeeping Supervisor to oversee the daily operations of our housekeeping department. The successful candidate will have a strong background in hospitality and excellent leadership skills.About the Role:This is a key role within our hotel, responsible for ensuring that all guest rooms and public areas are maintained...