
Housekeeping Supervisor
7 days ago
Join to apply for the
Housekeeping Supervisor
role at
IHG Hotels & Resorts
Job Description
The Housekeeping Supervisor will supervise the housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel or company business objectives. They are accountable for safety, service, and the consistent guest experience of Holiday Inn Express. The supervisor will also support and coordinate administrative matters among Rooms Division – Housekeeping, Front Office, and Engineering to ensure smooth hotel operations. The duties and responsibilities include, but are not limited to:
Working with the Housekeeping Manager to ensure department costs and expenses align with the budget.
Running morning reports such as Housekeeping Room Status Report, VIP Report, Out-of-Order Report, Arrivals, and Housekeeper's report.
Preparing daily room assignments (maid's report) for the morning shift.
Reviewing message books for special requests or instructions.
The role continues with responsibilities in financial management, people supervision, guest experience enhancement, responsible business practices, and ensuring safety and cleanliness standards. Qualifications include a Diploma in Hotel Administration or Hotel Management, at least 2 years of housekeeping experience in a similar hotel size and complexity, supervisory experience, and proficiency in English. Willingness to work on weekends, public holidays, and shifts is required.
We offer tailored support for your career growth within a successful global hospitality company. Join us to bring your passion to the Holiday Inn Express brand and IHG. Find out more at
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