Senior Analyst, Digital Transformation

6 days ago

Singapore RGF Full time

**Location**: Singapore
**Salary**: Open
**Industry**: IT & Digital Media
**Sub-industry**: Networking, Mobile/Wireless
**Function**: Corporate Planning
**Job Description**:
**Our Client**:
Our client is one of the most rapidly expanding brands within the Telecommunications sector of Asia-Pacific. We are dedicated to continuous improvement and providing consistently exceptional service to our valued customers.

Due to expansion plan, they are actively looking for a Senior Analyst in Digital Transformation to join their team in Singapore.

**The Responsibilities**:
Business Process Analysis
- Conduct thorough analysis of existing business processes to recognize inefficiencies and areas for improvement
- Collaborate across departments to meticulously gather and analyse data pertaining to business operations

Strategic Planning
- Create and execute strategic plans for business transformation initiatives
- Work closely with senior leadership to ensure alignment of transformation initiatives with overarching organizational objectives

Project Management
- Lead full-cycle project management for transformation initiatives, ensuring timely and successful project completion
- Monitor project milestones, budgets, and resource allocation to maintain alignment with project objectives

Change Management
- Develop and execute change management strategies to facilitate the smooth implementation of new processes and technologies
- Effectively communicate with stakeholders at all levels to manage expectations and address concerns

Technology Integration
- Evaluate and recommend technological solutions that support the goals of business transformation
- Collaborate with various stakeholders to seamlessly integrate new technologies into existing systems

Documentation of Business Processes
- Generate comprehensive documentation of current business processes, encompassing workflows, system interactions, and key performance indicators (KPIs)
- Develop detailed process maps and standard operating procedures (SOPs) to ensure clarity regarding current business operations

**The Requirements**:

- Bachelor's Degree in Computer Science, Information Technology, or a related field
- Minimum of 3 years of experience in Business Analysis, Process Improvement, or Project Management
- Demonstrated success in leading business transformation projects
- Strong analytical and problem-solving abilities
- Relevant project management skills
- Effective communication and interpersonal skills
- Ability to collaborate with cross-functional teams
- Relevant foundations with principles of change management
- Proficiency in project management tools, data analytics software, and relevant technologies
- Knowledge of Visio, CI, LEAN, Six Sigma systems is advantageous
- Project Management Professional (PMP) or equivalent certification preferred
- Ability to thrive in a dynamic, fast-paced environment
- Willingness to stay abreast of industry trends and best practices
- Effective at planning, organizing, and prioritizing tasks to meet critical deadlines

**JO Reference**: JO-240216-345076

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