Delivery Fulfilment Specialist

2 weeks ago

Singapore GLOBAL LIFE SCIENCES SOLUTIONS SINGAPORE PTE. LTD. Full time

**Be part of something altogether life-changing
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

**What you’ll do**
- Identify, manage, monitor order fulfilment and control fulfilment risk.
- Monitor deviations in warehouse processes and quality issues impacting on time fulfilment and drive corrective actions
- Review Ship dates and past due Scheduled Ship dates with relevant stakeholders for customer order fulfillment
- Be the regional distribution focal point of customer service, sales & service organizations. Be an enabler for customer satisfaction
- Deep-dive and root cause deviations in warehouse and logistics processes impacting on time fulfilment and drive corrective actions
- Establish operating mechanisms with logistics operations and customer service teams for order execution
- Manage inventory on-hand, not shipped from the Distribution centers
- Report out on business & fulfilment reviews and drive solutions for the distribution of products.
- Lead improvements for on-time delivery performance for end customer for assigned region/business unit
- Participate process improvements and take initiatives in overall order management process by recommending and implementing specific improvements to work processes based on feedback collected from different internal and external partners

**Who you are**
- 1-3 years in Operational environment of Order fulfilment and Logistics Management
- Solid communications and analytical skills
- Proven ability to execute, multi-task, and deliver on commitments
- Effective problem solving, root cause analytical skills.
- Proficient in Microsoft Office Tools (Excel, Powerpoint, Word)
- Bachelor degree with supply chain management experience

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