Fulfillment Delivery Manager

3 days ago


Singapore beBeeDelivery Full time $80,000 - $120,000
About the Role:

As a key leader in our delivery and fulfillment operations, you will drive the strategy and execution of our warehouse fulfillment and delivery products.

You will bridge customer needs and operational requirements, leveraging platform integrations to deliver seamless and high-efficiency fulfillment and delivery solutions tailored to e-commerce clients.


Key Responsibilities:
  • Product Strategy & Roadmapping
Define and maintain product roadmap for warehouse fulfillment and last-mile delivery services, including same-day, scheduled, and express options.
Lead discovery on real-time tracking, API features, and platform integrations, such as Shopify, Shopee, Lazada, and WooCommerce

  • Customer-Centric Product Design

Work with e-commerce merchants to understand pain points-from order management and inventory to delivery scheduling-and translate insights into feature enhancements.


Define and refine APIs that enable seamless order flow from merchants' stores into our IMS (Inventory Management System)

  • Cross-functional Collaboration
Collaborate with engineering on delivery algorithms, routing optimization (real-time pickup and clustering), and tracking interfaces
Partner with operations and warehouse teams to evolve storage, packing, and fulfillment, including cold-chain and temperature-controlled workflows

  • Data-Driven Performance Monitoring

Define success metrics:
fulfillment speed, delivery reliability, tracking accuracy, integration uptime, and customer satisfaction.
Analyze performance and iterate to improve operational efficiency, reduce fulfillment time, or scale capacity.

  • Market & Competitive Insights
Stay current on logistics and e-commerce trends in Singapore and APAC, particularly same-day delivery innovations and emerging platform integrations.

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