[sg] Senior/executive, Business Processing
1 week ago
**About the team**
Doctor Anywhere's Operations team is a crucial part of the company. We ensure the day-to-day excellence of our TPA business, virtual and in-person clinical services, resolving operational issues in a timely manner and providing the best customer experience possible. We make sure that our customers remain our top priority.
**About the role**
**_
Key Responsibilities_**
- Manage day-to-day policy servicing function to ensure that all transactions are processed in the agreed turnaround time.
- Receive, validate and maintain clients’ data in the system.
- Ensure all data are processed accurately and timely.
- Conduct validation process and data audit as required, ensuring accuracy of data is maintained throughout the system.
- Generate operational reports as and when necessary.
- Any other adhoc duties assigned when appropriate.
**About you**
- Diploma/Degree in relevant disciplines with mínimally 2 years of relevant experience
- Ability to communicate clearly in both writing and verbally
- Discipline and meticulous with ability to work both independently and as a team
- A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
- Comfortable with ambiguity and flexible to learn new things - we’re not done growing, and heading into uncharted territories is part of the fun
**About Doctor Anywhere**
Doctor Anywhere (DA) is on a mission to be the largest tech-enabled, omnichannel healthcare provider in Southeast Asia. First launched in Singapore in 2017, DA aims to bridge gaps in the healthcare ecosystem through developing innovative solutions and technologies. In 2021, DA raised SGD$88 million in Series C fundraising (August 2021) and acquired Doctor Raksa, the biggest telemedicine platform in Thailand which further strengthened our foundation for telehealth and healthcare offerings. Today, DA is present in Malaysia, Thailand, Philippines, Vietnam, Indonesia and India, serving more than 2.5 million (and growing) users across the region.
At DA, we believe in the value of innovation and collaboration. Grounded in our motto of “Keep Going, Keep Growing”, our team strives towards excellence every day, and values diversity in perspectives brought by every member. Together, we bring quality healthcare to your doorstep
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