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Account Manager

3 weeks ago

Remote, Singapore Innova Market Insights Full time

**Interested in food? We help the world's food & beverage companies with their innovation. We are a global market research company based in the Netherlands, in a region that is a leader in food research and development. We are looking for someone to join our APAC Engagement team as an Account Manager.
**Overview**

INNOVA MARKET INSIGHTS is a global leader in market intelligence and business information serving the fun and fast-paced food and beverage industry. As an Account Manager, you are the extension of Innova’s clients teams and work hand in hand on their marketing, R&D and sales strategies. You maintain the relationship with users and key decision makers through frequent communication, and grow the account through creating awareness of Innova’s capabilities. The goal is to not only keep our clients, but to nourish and grow the relationship to a strategic level.

**Responsibilities**
- Your primary goal is to identify clients’ needs, look for strategic opportunities and build long term business relationships.
- In this role you will build meaningful relationships with our clients by speaking to key decision-makers about their insight needs and business challenges.
- You will work closely together with Innova’s support team to coordinate day to day client activities.
- As an account manager you are the face of Innova towards our clients and hence also the link to all departments in our company.
- You will communicate feedback effectively so that we can all work together towards building the relationship.
- You are responsible to professionally represent the company and brand in the Asian-Pacific market, attending trade shows and conferences to meet clients and enhance loyalty and strong relationships.
- In this role you will be engaged with clients digitally and onsite, train them to retrieve insights independently, present future food trends, document all customer activities in our CRM database, whilst staying updated on industry trends and current activities of customers and competitors.
- You will create your own engagement plan to assure constant interaction with the client, including regular check-ins and feedback sessions - we want to grow together with our clients.

**We offer you**
- An attractive compensation package with a competitive salary.
- Opportunities to learn, grow and develop your skills in communication & presenting, commercial thinking, finding creative solutions, and work with the world’s largest and leading companies and brands.
- Opportunities for travel within the Asia-Pacific region and to European countries such as the Netherlands and Germany, for tradeshows and client visits.
- Exposure to a dynamic industry, a fun and open minded, global team and being part of an international company.
- We also believe work should be rewarding and fun, while always remaining consciously aware that each and every one of us is a responsible citizen of our world.

**Required Skills and Qualifications**
- Bachelor’s degree in a relevant field.
- Minimum 2 years of successful sales, marketing or customer service experience.
- Preferably B2B experience (food and beverage industry experience is a plus).
- Good knowledge of F&B markets in North America, understanding the needs of different departments and looking for ways to support customers’ strategic decisions and innovation.
- Basic understanding of how consumer & market insight data is used in business decision making.
- Proactivity and curiosity to search for new ways to work together with our clients and find new projects and upsell opportunities
- Availability to travel and visit clients abroad.
- Native Asian-Pacific speaking and writing skills as well as fluency in English are a must.
- Other languages are a plus.

**Desired Skills**
- Proactive self-starter, performance-driven, commercial mindset.
- Good communication skills to introduce the company's tools and platforms and bring insights to customers.
- Ability to easily connect with people and understand their point of view.
- Openness to learning and developing new skills.
- Excellent communication and interpersonal skills.
- Collaborative and comfortable in a multi-cultural atmosphere.
- Capacity to self-motivate in a dynamic environment, taking initiative and finding opportunities to grow our business.

**About Innova Market Insights**

Innova Market Insights is a global knowledge leader in the food and beverage industry. We have built our reputation on our extensive tracking system for new food and beverage product launches in more than 75 countries and our ability to use advanced data analytics to convert industry-leading market research into meaningful guidance on present and future trends in FMCG.

Our customers, among the top 500 FMCG companies in the world, value us for our local and regional knowledge insights that support them in their decision-making. When they win, we win. With Innova as a business resource, companies can move faster and with greater confid